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Bluetooth HID Device Error

Anonymous
2022-01-28T14:25:04+00:00

How can I solve it?![](https://learn-attachment.microsoft.com/api/attachments/0533f499-4354-412f-8d55-ace448056c83?platform=QnA

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-01-28T15:04:29+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Just to clarify, did you make any changes to your machine before encountering this issue?

    Run the Bluetooth troubleshooter first: Go to Settings > System > Troubleshoot > other troubleshooters > run the Bluetooth troubleshooter.

    Another option is to reinstall your Bluetooth driver to troubleshoot the issue:

    1. Right click on the listed adapter and select "Uninstall device". Tick the Delete the driver software for this device check box > select Uninstall
    2. Perform a clean boot: https://support.microsoft.com/help/929135/how-t...
    3. Go to Settings > Update & Security > Windows Update and select Check for Updates to reinstall the driver.
    4. Go back to the Device Manager > Click on the Action tab > select "Scan for hardware changes", and check if it will scan and reinstall your Bluetooth driver.
    5. If it didn't reinstall, go to your device manufacturer's website to download the latest drivers for your machine.

    I also suggest that you perform the additional steps on this article to further troubleshoot the issue: https://support.microsoft.com/en-us/windows/fix...

    However, if the issue persist, kindly perform a repair install of your Windows which fixes the broken system files on your machine. You may refer to this article as a guide: https://www.elevenforum.com/t/repair-install-wi...

    There should be no worries in performing it since you will select the option to keep your files during the process.

    I hope this helps. Good luck!

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