Microsoft Powerpoint Laser Pointer

Question

I am trying to access the "laser pointer" function on microsoft powerpoint, however I cannot see it under the "pen" options while presenting nor in the "set up slide show" tab. When I type "laser pointer" in the hlpe option, there are no results. I am using powerpoint for Mac - has anyone experienced this and/or know how to fix it?

Answer 1

Hi Sumana,

Sorry for the inconvenience it may have caused.

I did a test with the PowerPoint 16.35 for Mac on my side, and the Laser Pointer selection displayed normally when I clicked on the Pen button in Slide Show view. In addition to select Laser Pointer by using mouse, you can also try pressing Command + P directly in Slide Show view to show the Laser Pointer.

Here’re some suggestions you can try:

1. Update Office to the latest version. With Office updated, some issues would get resolved. So it’s a good idea to keep Office up to date.
2. The problem may also be related to the settings after you installed Office for Mac, so you can try to remove these files below.

1. Close PowerPoint, open Finder.
2. Press Command + Shift + G, input “~/Library/Containers”, remove

com.microsoft.PowerPoint to desktop.

com.microsoft.office.plist to desktop.

3. Open PowerPoint, and check if Laser Pointer shows correctly.

If the issue persists, we may need to collect some information to further check it:

1. Please provide the Office version and macOS version.

Office version: After opening PowerPoint client, click PowerPoint > About Microsoft PowerPoint on the menu.

macOS version: Click Apple icon > About this Mac on the menu.

2. Does the issue occur on all PowerPoint presentations? Try to create a new one and check the result.

Appreciate your understanding.

Best regards,

Madoc

Answer 2

Hi Sumana,

Regarding the problem, do you still need assistance?

Best regards,

Madoc