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Dropbox BLOCKED?

Anonymous
2022-08-01T22:26:39+00:00

I went to use my files from my Dropbox app, just like I have for ten years with no issues, and just today (as opposed to last night) Office Programs stopped recognizing the files. How and why did this happen? How can I change it...should I return the updated versions and buy the older versions of these programs? Since Dropbox offers security features OneDrive doesn't, when will this ridiculous barrier to using Dropbox seamlessly like...well...yesterday, be fixed for people who have businesses and do research that requires confidentiality and easy teamwork?

Microsoft 365 and Office | Word | For home | Windows

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  1. Jay Freedman 207.6K Reputation points Volunteer Moderator
    2022-08-01T23:41:38+00:00

    I don't have any trouble saving or opening Word or Excel files that are stored in the local Dropbox folder and subfolders on my PC, which is automatically synced with the corresponding folders on the Dropbox cloud. I can use the File > Open page, the Open dialog (Ctrl+O), or File Explorer to select or double-click the files, and the correct Office program opens them.

    What is the symptom that tells you Office doesn't recognize the files? Do you see icons for a different program such as Notepad or WordPad, and does that program try to open the Office files? Or is there an error message, and if so, what is its exact text?

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  2. Charles Kenyon 167.1K Reputation points Volunteer Moderator
    2022-08-02T00:41:19+00:00

    AFAIK, only the desktop versions of Word ever used DropBox files natively.

    I know my Android version requires that I open such files from within Word rather than directly. AFAIK, this is also true of the Online version of Word.

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  3. Anonymous
    2022-08-01T23:05:37+00:00

    Yes, but that's super inconvenient compared to what I've been using for years. I have to download the file, remember to save it locally, and then upload it again. Why has it changed?

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  4. Doug Robbins - MVP - Office Apps and Services 323K Reputation points MVP Volunteer Moderator
    2022-08-01T22:41:22+00:00

    Can you still access your files in dropbox via the web?

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