Microsoft Forms - New Form loading forever

Question

First time ever use of Microsoft forms.

I simply selected [+ New form] and the new tab shows spinning wheel indefinitely.

(Same for Quiz)

What is wrong here? Ideas? Maybe forms is down completely? I found that doubtful.

I logged into Azure and checked the Office Hive and Microsoft Forms are enabled.

Other than that I dont know what to check.

Answer 1

Hi Troy,

I'm Michelle and I'd be glad to help you out with your query or concern.

I suggest you follow the steps below for the possible workarounds:

1. On the Start screen type Outlook in the Search field;
2. Click on File and then Options > Advanced;
3. Click on Developers and locate the Custom Forms option;
4. Manage forms> Clear cache> OK.
5. Close Outlook and open it again in Normal Mode;

Also, Kindly Check if it works correctly. If the behavior persists, I suggest you perform the steps below:

Rename frmcache.dat to Frmcache.old.
Copy and paste the following line into the Run command (Windows key + R) and click OK
C: \ Users \ \ AppData \ Local \ Microsoft \ Forms
Note: Enter your computer username in the location above.

I hope this information helps you. If you have any questions, please do let me know and I'll be more than happy to assist you further with this.
If the answer is helpful, please click "Accept as Answer". Thank you and enjoy your day. :-)

Best Regards,

Michelle