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Error code: 0xE000002E bjief

Anonymous
2023-03-08T07:25:22+00:00

Hi!
I've tried to resolve the error by pressing Shift + F9. The notebook is syncronizing, but the same error keeps coming up. Many of the changes that I do on this computer, doesn't show on other devices, but it always shows edits done by others. It also shows edits I do in the notebook via another device. What can I do to solve the problem?

Microsoft 365 and Office | OneNote | Other | Windows

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  1. Anonymous
    2023-03-08T08:05:39+00:00

    Hello Ingrid B,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    We know you're having trouble syncing OneNote on your computer. According to the OneNote category you posted, we know your problem is "Encountered error code 0xE000002E while syncing your OneNote files". Make sure you're signed in with the same Microsoft account.

    You can try the troubleshooting steps below and share your results.

    1. OneNote can't sync troubleshooting guidelines (related article for your reference) https://support.microsoft.com/help/299495ef-66d1-448f-90c1-b785a6968d45

    (YOU COULD ALSO MOVE THE NOTEBOOK CONTENTS TO A DIFFERENT PAGE OR NOTEBOOK; AND DELETE THE SYNC ERROR PAGE)

    1. If the issue persists, follow these steps to check the sync status.

    In OneNote, click View files > information > sync status. In the Sync Shared Notebook dialog box, click the notebook icon with a yellow warning triangle to specify the name of the partition that is causing the synchronization problem. Click Sync Now next to the notebook that contains the section.

    1. Make sure that your OneNote files are synced online.

    Go to www.Onenote.com/ to view the files. If so, the files will sync correctly. There may be a problem with Windows OneNote. You can import files locally.

    1. OneNote can't sync this page. Related discussion thread for your reference:

    https://answers.microsoft.com/thread/b00029da-3665-4b7c-adec-98e5ce9c4fe9

    1. If the issue persists, re-install OneNote and check if it helps.

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

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