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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Hello! When i open Roblox - Windows, the window that is on the picture i sent comes up. I tried downloading from browser, downloading from Microsoft Store. Deleting all the files including temp, Appdata, Windows InstalledApps. Updating my driver. Can someone help? Thanks.
It says:
Game locked.
Game Locked.
Error Code: 0xc0000005
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Hello, Kayra.
Error 0xc0000005 means that the application is blocked due to the fact that it is trying to access protected areas of the OS kernel itself. Similar problems happen quite often with Roblox (crooked game code). Try adding the folder with the game to the antivirus program exceptions, and I also recommend contacting Roblox support and reporting the situation by filling out the form on the page https://www.roblox.com/support
