Troubleshooting Missing Custom Options in WIP: Step-by-Step Guide

Question

1.Log in to your device

2.Open Settings from the Start menu or by pressing Windows + I.

3.Navigate to Windows Update → Windows Insider Program → Choose your Insider settings.

4.Select the desired channel (e.g., Beta Channel, Dev Channel, Release Preview).

5.Not able to see the custom options feature

Answer 1

If you are unable to see the custom options feature in the Windows Insider Program after following the steps to select your desired channel, consider the following troubleshooting steps:

1. Check if you're already on the latest Insider Preview build: You might already be on the latest preview build for your channel. Check Flight Hub to see what the latest build is for your channel.
2. Check your program settings: Ensure that you have activated the Windows Insider Program on your device and that you've chosen a channel to receive builds from.
3. Verify your data settings: Make sure your data settings are at the right level to receive preview builds, as certain diagnostic data must be shared to run Windows Insider Preview Builds.
4. Consider a clean install: If none of these options work, you may need to do a clean installation of Windows to reset your device, which can help in resolving issues with missing features.
5. Check for known issues: There may be an issue with the Insider Preview build you're on or the next build that prevents you from accessing certain features. Check recent flight blog posts for any known issues that might affect you.

These steps should help you troubleshoot the missing custom options feature in the Windows Insider Program.

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References:

• Not receiving updates
• Changing channels