how can i add output and input audio sound

Question

i can't hear anythig from the laptop there is no sound

Answer 1

Hi, good day!

• When was the last time it worked properly?
• Have you made any changes to your computer recently?
• What is the exact make and model of your laptop?

Press Windows key+R to open Run then type: msinfo32

Press Enter

Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum.

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Please try the following methods below.

Run the Troubleshooter

Press Windows key+I to open Settings

Select System > Troubleshoot

Select "Other troubleshooters" then Run "Speech"

If the internal speaker is missing, the driver may be corrupted.

Open Device Manager again

Expand Sound, video and game controllers.

Right-click your audio device (e.g. Realtek Audio, Intel Smart Sound, Conexant, etc.)

Click Uninstall device.

Tick "Attempt to remove the driver for this device" box

Restart your computer.

Windows will reinstall the driver automatically.

If this does not work, it would be best to visit your manufacturer's support page to download and install the latest Audio driver for your device.

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I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.