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How do i login back

Nelly 0 Reputation points
2026-01-15T13:49:37.1833333+00:00

It seems i can't login to my microsoft account due to family link issues, i just deleted my child from family link but the problem is still there. It's like one day microsoft ask me to verify my account so i input my email and password then it directs me to a page where it ask "are you a child or parent" i clicked parent and there it directs me to the login page again, so i am stuck in a login loop since december 10, 2025. I've tried contacting many agents from support but they cannot help me. I still don't know what to do because i have deleted my family group from google. Thanks


Microsoft 365 and Office | Loop | Other
Microsoft 365 and Office | Loop | Other

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Harold Milan 17,505 Reputation points Independent Advisor
    2026-01-15T14:40:50.8766667+00:00

    Sometimes old login data gets in the way and causes the consent page to reload instead of moving forward. After clearing cookies, try signing in again or use a different browser or device. and use InPrivate/Incognito removes stored cookies and can help you bypass the loop.

    If the account is recognized as a child account, the parent or guardian needs to approve it.

    What you can try is:

    Go to account.microsoft.com/family

    Sign in as the parent/guardian

    Approve the child account again

    If it still doesn’t work, try removing the child account from the family group, then adding it back.

    If you have personal and work/school accounts with similar email addresses, it can cause confusion during sign-in.

    If the issue may be related to password access, use your security info to reset it if your admin or family settings allow it.

    Sometimes the consent process gets stuck on Microsoft’s side. If that happens, Microsift Support can manually reset it.

    I hope this helps!

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