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Bing app verify error

Thành Nhân Nguyễn 25 Reputation points
2026-01-31T13:06:52.03+00:00

So after the Microsoft Rewards update, the SMS method no longer works for me, so I tried the bing app method. But after I enter the verification code in the app I get an error: " Verification failed. Please restart your device and scan the code again" which I did, I even reinstalled the bing app but the issue persists.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Answer accepted by question author

John Jefferson Doyon 70,900 Reputation points Independent Advisor
2026-01-31T13:45:50.7066667+00:00

Hi, I'm John!

Considering what you've already tested and done, I suggest contacting the Microsoft Rewards team for further assistance so they can take a closer look at the issue: https://rewards.bing.com/support

If you’ve already filled out the contact form and haven’t received a response yet, please wait at least 48 hours before submitting it again.

I really hope this information is helpful. Let me know if you have any further questions or concerns.

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  1. suci destianti 5 Reputation points
    2026-02-13T14:16:26.2366667+00:00

    hallo tim Microsoft reward,saya beberapa mencoba rendem vocer Alfamart kenapa selalu gagal verifikasi padahal nomor KTP benar apa yang salah di akun saya,ini bukan kendala nomor hp tapi kendala verifikasi app Bing saat mau Nebus vocer.Screenshot_20260213_200517

    sekian trimakasih!🙏

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