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Subscription Issues

Daniel Savua 0 Reputation points
2026-02-15T02:35:32.06+00:00

Microsoft 365 states that my subscription is canceled but I checked my account and it diesn't end until July 2026.

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
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  1. EmilyS726 233.6K Reputation points Independent Advisor
    2026-02-15T03:14:19.06+00:00

    Hello,

    Can you tell me where you saw that it was canceled, in the apps??

    If it says it is still good til July 2026 online, then make sure you sign into the correct account in apps. Check the user icon on the upper right in apps.

    Also, in apps like Word, Excel, etc, go to Files > Accounts > Update license, sign in again. See if that helps.

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