Token problem (Authentication)

Question

I have problem, I can login to Microsoft account and Azure profile also, without any problems but when I try to run shell terminal in Azure or other recources I got error about probelm with token. I closed all tabs and cleaned cookies, it didn't help. When I tried to open my account (after logi) I got error: SSL_ERROR_BAD_MAC_READ.

Answer 1

Issue Description:

I am able to successfully log into my Azure account, however, any action I attempt within the portal results in authentication errors. The primary error messages I receive are:

• AADSTS160021: Application requested a user session which does not exist
• PassthroughTokenValidationFailed: Token validation failed. A passthrough token was detected without proper resource provider context
• SSL_PROTOCOL_ERROR when accessing login.live.com

{
  "sessionId": "db4d10db0d64463599989fec603d6ba5",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS160021: Application requested a user session which does not exist. Trace ID: bf1cce98-4ead-4015-984d-3bf6b8be9e00 Correlation ID: 5ff6803e-7941-43b2-a33b-df6e128fe962 Timestamp: 2026-03-10 15:02:37Z",
      "clientId": "c44b4083-3bb0-49c1-b47d-974e53cbdf3c",
      "scopes": [
        "2086cb78-e8e8-4df3-9f9d-a03079825584/.default"
      ]
    }
  ]
}

Troubleshooting Steps Already Attempted:

• Tested on multiple browsers (Chrome, Firefox) including incognito/private mode
• Cleared all browser cache, cookies, and site data
• Tested on different devices (desktop computer and mobile phone)
• Created a new Microsoft account with a different email address - the same errors occur
• Attempted connection via mobile hotspot and directly through mobile data (not WiFi)
• Temporarily disabled Windows Defender and Windows Firewall

Network Configuration:

I am currently using a mobile hotspot for internet connectivity (not traditional WiFi or ethernet). I have tested both through the hotspot on my computer and directly on my mobile device using cellular data - both produce the same errors.

Impact:

This issue is preventing me from:

• Accessing any Azure resources or subscriptions
• Using Azure Cloud Shell
• Creating or managing any Azure services
• Submitting support requests through the Azure Portal

I suspect this may be related to either my mobile carrier's network filtering or a deeper authentication issue with Azure Active Directory sessions. The fact that a completely new Microsoft account experiences identical errors suggests this is not account-specific.

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