Microsoft Advertising | Ad performance | Performance improvement
Strategies and tools to enhance ad effectiveness and return on investment
133 questions
1 answer
Abnormal traffic decline of Microsoft Advertising in the Chinese market
A traffic anomaly hit Microsoft Advertising's local China market ad inventory at 14:00 on June 17 (Beijing Time), primarily showing as fluctuations in click volume and CPC. Morning traffic also registered a notable drop compared with the figures for the…
Microsoft Advertising | Ad performance | Performance improvement
asked 2026-06-18T07:27:28.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jason Zhang
0
Reputation points
commented 2026-06-22T10:12:48.82+00:00
Jason Zhang
0
Reputation points
1 answer
Stop subscribtion
How do I discontinue a solitaire game subscription that I did not order?
Windows for home | Other | Gaming
3,929 questions
asked 2026-06-22T10:08:39.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dorothy Burbank
0
Reputation points
edited the question 2026-06-22T10:12:13.15+00:00
Gérard Oomens
123.9K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Title:Missing Credly Badge and Exam Voucher for AI Skills Fest 2026 (IT Pro Track)
Hello Microsoft Support Team, I am writing to request assistance with my missing rewards for the AI Skills Fest 2026. I successfully completed the "IT Pro - Save time with Azure Copilot" learning playlist to 100% completion on June 11, 2026. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,361 questions
asked 2026-06-21T11:20:46.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 1%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Damanjit Kaur
20
Reputation points
accepted 2026-06-22T10:12:02.7+00:00
Damanjit Kaur
20
Reputation points
0 answers
New Storage Account public network access cannot be set to anything except "Disabled"
Since 2026-06-17 when I create an Azure Storage Account it defaults to having "Public network access" set to "Disabled". If I click the "Manage" button in the Portal and change it to "Enabled", the notification bar…
Azure Storage
Azure Storage
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,862 questions
asked 2026-06-22T07:38:50.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Peter Taylor
0
Reputation points
commented 2026-06-22T10:11:23.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 23%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vallepu Venkateswarlu
10,010
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Tax residency certificate
I would like to request Tax Residency Certificates for Microsoft Ireland Operations Limited for the tax years 2025 and 2026. The certificates are required for Polish withholding tax purposes.
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
308 questions
asked 2026-06-20T20:40:06.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Hanna Żymełka
20
Reputation points
accepted 2026-06-22T10:11:04.01+00:00
Hanna Żymełka
20
Reputation points
1 answer
Microsoft account has been hacked and the email address has been changed
My old microsoft account has been hacked and the email on it has been changed when i request a password change it shows the hackers email password, i have used the Microsoft Account Recovery Form. i entered my original email that i wish to recover and it…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,906 questions
asked 2026-06-22T10:10:33.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 4%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kean Chiu
0
Reputation points
answered 2026-06-22T10:10:49.3866667+00:00
AI answer
1 answer
Completed playlist + voucher claim form, but no badge or voucher received
Hi, I registered for AI Skills Fest, completed the Developer playlist, and submitted the voucher claim form within AI Skills Navigator — all within the eligible window (week of June 8–12, 2026, before the 12am UTC June 12 deadline). Despite meeting both…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,361 questions
asked 2026-06-20T14:02:18.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Suhani
5
Reputation points
answered 2026-06-22T10:10:21.9933333+00:00
Gérard Oomens
123.9K
Reputation points
Volunteer Moderator
1 answer
Personal accounts aren’t supported yet in Teams (preview) To use your personal account, open Teams on the web
I've been using my personal account on teams all these while on my PC & I've downloaded Teams on my laptop via microsoft store & I get this message 'Personal accounts aren’t supported yet in Teams (preview) To use your personal account, open…
Microsoft Teams | Microsoft Teams Free | Settings | Other
Microsoft Teams | Microsoft Teams Free | Settings | Other
Additional settings-related features and issues within Microsoft Teams Free
175 questions
asked 2026-04-22T09:54:48.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 69%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anon
0
Reputation points
commented 2026-06-22T10:08:35.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rick Bishop
0
Reputation points
2 answers
Not received AI Skills Fest Badge and Exam Voucher for AI Skills Fest 2026 (IT Pro - Save time with Azure Pilot)
Hello Microsoft Support Team, I am writing to request assistance with my missing rewards for the AI Skills Fest 2026. I successfully completed the "IT Pro - Save time with Azure Copilot" learning playlist to 100% completion on June 8, 2026. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,361 questions
asked 2026-06-22T09:38:39.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Shiwan Koellin
0
Reputation points
answered 2026-06-22T10:08:09.86+00:00
Gérard Oomens
123.9K
Reputation points
Volunteer Moderator
2 answers
Email Outlook
I am unable to create a new account due to unusual activity.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,244 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
1 answer
Windows update caused my keyboard and trackpad on Acer Aspire 5 Spin 14 to not work
Hi During a Win11 install on an Acer Aspire 5 Spin 14 the keyboard and trackpad initially worked but as the Windows updates applied both the tarckpad and keyboard ceased to work. Going back using system restore goy them to work. Plugged internet back in…
Windows for home | Windows 11 | Devices and drivers
23,334 questions
asked 2026-06-22T10:05:19.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Adam Osborn
0
Reputation points
answered 2026-06-22T10:06:25.0466667+00:00
AI answer
1 answer
domain takeover
I am the owner of the organization [Moderator note: Personally Identifiable Information removed] and the domain thermosealinsulationmn.com. I believe my Microsoft 365 tenant/domain/email access has been compromised, misassigned, or locked out. I do not…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,007 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
1 answer
WINDOWS 10 RECYCLE BIN
Hi! I have a couple of questions regarding the Recycle Bin on Windows 10. I don't seem to have a Recycle Bin app or icon on my desktop/home screen, although I can still access it through File Explorer. Is there a way to restore or access the Recycle Bin…
Windows for home | Windows 10 | Files, folders, and storage
23,517 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
******@notificationmail.microsoft.com : "Your Microsoft storage is almost full" - although < 0,1 GB
Today, I got an email from ******@notificationmail.microsoft.com with subject "Your Microsoft storage is almost full", inside: "Your storage is over 80% full" by IMAP in my Betterbird. After checking the mail headers (Ctrl-U), it…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,244 questions
asked 2026-05-15T15:13:42.4966667+00:00
Achmed Halleranger
140
Reputation points
answered 2026-06-22T10:05:37.1266667+00:00
Achmed Halleranger
140
Reputation points
1 answer
Need to setup MS Office 2024 for Lenovo laptop
Hi, I had recently purchased from Amazon Lenovo ThinkBook 16 with Win11 Home and Office 2024. (PII Removed). I had issue with my setup PIN and after many options, had to reset my Windows. Win 11 is recovered now but unable to setup office 2024 and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,381 questions
asked 2026-06-22T09:14:02.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 55.00000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vasantha Rajesh
0
Reputation points
edited the question 2026-06-22T10:05:04.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
14,210
Reputation points
Volunteer Moderator
1 answer
Outlook for Mac Bug – Original Message Not Included When Replying
Issue with error ! Outlook for Mac Bug – Original Message Not Included When Replying Needs solution !
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,064 questions
asked 2026-06-22T04:41:19.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cyril Cyril
0
Reputation points
commented 2026-06-22T10:04:55.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Arthur Petersen
0
Reputation points
1 answer
How to "Move to Favorites" Microsoft Edge internet explorer Collections
Currently, I am unable to open the Collections nor export to csv. I know the location of "collectionsSQLite" file. Please advise.
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
557 questions
asked 2026-06-22T09:05:24.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 19%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ritesh Jain
26
Reputation points
edited an answer 2026-06-22T10:04:00.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
67,400
Reputation points
Independent Advisor
3 answers
Regarding my las Exam ( Az- 400) not able to see in my account
Hi , Due to Technical challanges I was not able to log in exam on time , on exam date , want to rescedule it but cant see option . Please enable rescedule link for my recent booked exam .
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,361 questions
asked 2026-06-22T06:54:18.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Virendra Kamble
0
Reputation points
commented 2026-06-22T10:03:35.7166667+00:00
Julian Sharp
31,056
Reputation points
2 answers
Server 2025 RDSH Default printer change
In an RDSH Windows Server 2025 environment, I have an issue where the default printer changes every time the user logs off and logs back on. How can I keep the default printer the same as the one the user sets?
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-06-22T09:22:19.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ross Nishuler
5
Reputation points
answered 2026-06-22T10:03:23.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VPHAN
36,740
Reputation points
Independent Advisor
2 answers
Didn't receive AZ-900 certificate after passing
Hello Team, I attempted and passed the Microsoft Fundamentals exam on Saturday, 20-02-2026, 8:30 IST However, I am unable to see my certificate in my Microsoft Learn account. Could you please help resolve this issue. Below are the details: Name: Thota…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,361 questions
asked 2026-06-22T08:27:52.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
Thota, Yaswanth
0
Reputation points
commented 2026-06-22T10:02:56.85+00:00
Julian Sharp
31,056
Reputation points