Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,781 questions
0 answers
yellow triangle verification
I don't know how to remove yellow triangle that won't verify account and password
Microsoft Security | Microsoft Authenticator
asked 2026-07-05T16:40:42.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 55.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mare Saunders
0
Reputation points
asked 2026-07-05T16:40:42.18+00:00
Mare Saunders
0
Reputation points
1 answer
printer is showing offline
It keeps telling me my printer is offline and not turned on when it is
Windows for home | Other | Devices and drivers
6,618 questions
asked 2026-07-04T22:26:23.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Denise Balduckie
0
Reputation points
commented 2026-07-05T16:40:21.1033333+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
1 answer
Family safety
Good afternoon, I am trying to adjust the family settings on a child account to remove them completely however the button I used to set them up no longer exist. can you help take them off?
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
953 questions
asked 2026-07-05T16:00:57.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hunt
0
Reputation points
answered 2026-07-05T16:40:10.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
172.1K
Reputation points
Independent Advisor
1 answer
How to fix my camera even after trouble shooting in settings twice
It gave me this even after trouble shooting already and trouble shooting still could not find anything wrong with it
Windows for home | Windows 11 | Devices and drivers
23,496 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
0 answers
Problem with Word
I had a Microsoft Word pop up I couldn't exit except through force quit. Now I can't use Word because of a banner on top of documents saying "activate microsoft 365 to create and edit". Is this a legitimate message or phishing. I have…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,151 questions
asked 2026-07-05T16:39:58.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Terry Gross
0
Reputation points
asked 2026-07-05T16:39:58.0266667+00:00
Terry Gross
0
Reputation points
1 answer
Microsoft account hacked.
My Microsoft account has not had an issue for 5 or more years. This morning at 9 am I decide to go log in to play something only to realize, it says a completely different email than mine (ca*****@securitylock24hrs.net) I tried to enter my password it…
Windows for home | Windows 11 | Accounts, profiles, and login
9,479 questions
asked 2026-07-05T16:03:29.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 59%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Connor
0
Reputation points
answered 2026-07-05T16:39:49.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
45,790
Reputation points
Independent Advisor
1 answer
No modern CoD games launch on my PC
Hi, About 2 weeks ago, I had some driver or software failure that required a boot nuke full reinstall to get me back in, so this is a fresh W11 Pro install Original Install Date: 14/06/2026, 11:23:47 The only things installed on this PC are…
Windows for home | Windows 11 | Gaming
5,087 questions
asked 2026-07-04T09:46:52.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 82%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jak Lawrence
0
Reputation points
answered 2026-07-05T16:39:42.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,695
Reputation points Microsoft External Staff
Moderator
0 answers
Restore Onedrive Files
"My OneDrive subscription expired, storage was over quota, I have now renewed. Can you check whether my deleted files are still recoverable?"
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,261 questions
asked 2026-07-05T15:17:49.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 91%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Mohammed Umar Abdullah
0
Reputation points
edited a comment 2026-07-05T16:37:26.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
15,100
Reputation points Microsoft External Staff
Moderator
1 answer
how to find the email and password for my Minecraft account as I am now locked out
I don't know the email or password i used for my Minecraft account and now am locked out
Windows for home | Other | Gaming
3,995 questions
asked 2026-07-05T16:00:00.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 37%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joe Barry
0
Reputation points
answered 2026-07-05T16:35:31.73+00:00
Darhyl Amizola
45,790
Reputation points
Independent Advisor
1 answer
microsoft login
someone successfully logged into my microsoft account and therefore, i lost access to my mojang/minecraft account, it wnt let me enter back into my account, please help me resolve this, i also have the ip address of where the login happened
Windows for home | Other | Security and privacy
2,669 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 21%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
0 answers
How to fic HVEC video extension
I did the payment of HVEC video extension but it again saying to buy it again 54 rupee. What should I do.
Windows for home | Other | Apps
6,555 questions
asked 2026-07-05T16:33:14.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sam Sharma
0
Reputation points
asked 2026-07-05T16:33:14.6166667+00:00
Sam Sharma
0
Reputation points
8 answers
I believe that KB5095093 broke the connection with Bluetooth headphones or something related to audio transmission.
I have a headset that I bought in 2021. I figured it might already be malfunctioning, so I bought another one since this one is quite old. However, when I tested it on my cell phone, it works perfectly, and on other computers as well. When the new…
Windows for home | Windows 11 | Devices and drivers
23,496 questions
asked 2026-07-03T19:17:17.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 57.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
Flávio Pesco
0
Reputation points
commented 2026-07-05T16:32:45.67+00:00
Flávio Pesco
0
Reputation points
2 answers
i need to access my authenticator app but I dont have my phone with me
i need to access my authenticator app but I dont have my phone with me because it was stolen
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,781 questions
asked 2026-07-03T20:30:30.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 60%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Samwel Burton
5
Reputation points
commented 2026-07-05T16:31:52.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 41%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kallevig, Austin
5
Reputation points
1 answer
How to remove from tablet mode
How to change from tablet mode to laptop mode on this pc.
Windows for home | Windows 11 | Accessibility
1,556 questions
asked 2026-07-05T15:57:32.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lisa Mullen
0
Reputation points
answered 2026-07-05T16:31:48.8933333+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
4 answers
Unlocking OneDrive Personal vault required sometimes 2 unlocks to work
Hi, Since recently (I don't remember when it happened first), unlocking my personal vault requires to unlock twice before working. The credential input seems to work and the different scying steps from 1 to 14 run, even if sometimes it take a while and…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,887 questions
asked 2026-04-11T07:55:33.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Philippe GUITTARD
5
Reputation points
answered 2026-07-05T16:31:47.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brett Gilbert
0
Reputation points
2 answers
PC Crash with audio freeze
Hi My PC crashed 2 times today, and I am wondering if it is the same issue as the previous one (back in Feb this year, it was the monitor Power brick). I've attached the link to the DMP file generated and my MSINFO32.…
Windows for home | Windows 11 | Performance and system failures
31,864 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
Having trouble joining my daughter’s family plan for 365. I have my own account, and don’t know if that isnwhynitnwont let me accept her invite.
My daughter has invited me to join her family plan, but the system will not take my acceptance. It says I must quit any other family plans. Does that include my personal account. I am afraid of losing my personal data files if I do that incorrectly.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
953 questions
asked 2026-07-05T16:29:53.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
suz Barber
0
Reputation points
asked 2026-07-05T16:29:53.1066667+00:00
suz Barber
0
Reputation points
2 answers
Azure OpenAI + AI Foundry: Copy Model API (preview) returns 403 Firewall error despite public network access enabled on both resources
Service: Azure OpenAI and Azure AI Foundry (Copy Model API - preview) Scenario: I'm trying to copy a fine-tuned model from a source Azure OpenAI resource to a destination Azure AI Foundry resource in a different subscription, both in swedencentral, using…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,887 questions
asked 2026-05-26T09:21:36.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mustafa Mohamed
0
Reputation points
answered 2026-07-05T16:26:26.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SRILAKSHMI C
19,550
Reputation points Microsoft External Staff
Moderator
3 answers
charges from credit card #creditcard
I have an unknown charge from Microsoft: Microsoft-G168469931 msbill.info IE, amount 7.56 USD. I would like to know which Microsoft account and subscription this charge is associated with.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,970 questions
asked 2026-07-05T15:09:29.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOT%3C/text%3E%3C/svg%3E)
Olga Tsareva
0
Reputation points
commented 2026-07-05T16:26:05.8466667+00:00
Olga Tsareva
0
Reputation points
2 answers
Microsoft Account Dashboard Doesn't load for me
When I sign in and try to access my account dashboard via account.microsoft.com it just keeps refreshing and putting me through two URLs and this is clearly a glitch and a bug with the account and I have tried all the basic steps you can think of: …
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,567 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 11%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)