Error code : 53003

Question

Getting error in login to my Teams, Outlook, 1 drive and Azure client.

Your sign-in was successful does not meet the criteria to access this resource.For example, you might be signing in from a browser.app,or location that is testricted by your admin.

Answer 1

Hello @Shanthi Basavanahalli Venkareddy

The error shows that although authentication is successful, a Conditional Access policy is preventing access. This frequently happens when the policy limits access on the basis of allowed client apps, network location, device compliance, application, client type, or sign-in risk.

Kindly have an Entra ID administrator check the user's sign-in logs under Monitoring & Health → Sign-in logs in the Microsoft Entra admin center, and look for the unsuccessful sign-in on the Conditional Access tab. The particular policy and grant control that is triggering the block will be found in the sign-in log.

Additionally, confirm:

• The device is compliant or hybrid/Azure AD joined (if required).
• The user is connecting from an allowed location/network.
• The application and client type are permitted by policy.
• Any required MFA or Terms of Use requirements have been completed.

The Conditional Access details in the sign-in log will pinpoint the exact restriction that must be addressed.

Let me know if any further queries - feel free to reach out!