2 questions
42,548 questions with Microsoft 365 and Office-related tags
0 answers
I cannot activate my Office 365 on a second computer
I have a valid Home Office 365 license and my Office is running correctly on my home computer. However, I cannot activate my license on my laptop. I can introduce my e-mail but the next screen appears blank and I cannot insert my password. This problem…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
Outlook for Mac and Web is deleting emails I send to myself, and will not allow me to delete any emails myself
Outlook for Mac and Web is (1) deleting emails I send to myself, (2) will not allow me to delete any emails myself, and (3) will not allow me to send emails from my Outlook account.
Microsoft 365 and Office | Other
27 questions
asked 2025-07-16T19:05:09.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jay Goldman
0
Reputation points
asked 2025-07-16T19:05:09.1066667+00:00
Jay Goldman
0
Reputation points
2 answers
My Word Program keeps giving me an error message that prevents it from working
When I bring up word, I get an error message that says: "We're sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result". "Would you like us to repair now"? …
Microsoft 365 and Office | Word | For business | Windows
2,034 questions
asked 2025-07-16T16:43:16.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dennis McMillin
0
Reputation points
commented 2025-07-16T19:01:16.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
500
Reputation points
2 answers
Am I able to cancel with full refund my Microsoft 365 & Office.
I just recently purchased Microsoft 365 & Office. Unfortunately I found out too late that it doesn't work on Windows 10 and because my computer is old, I'm unable to update it to Windows 11 Anybody know?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-07-16T17:16:14.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 57.99999999999999%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Elly15
20
Reputation points
edited an answer 2025-07-16T18:58:26.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Horace Wiggins
240
Reputation points
0 answers
Migrating old Business Premium licenses with new
A two part question.... We have to purchase new 365 licenses since the current grant for nonprofit Business Premium licenses is not being renewed. I'm finding mixed information on how long it will take for the new licenses to be available in our tenant.…
Microsoft 365 and Office | Other
27 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Conditional access isn't applied to a group of users on a separate domain
We have a small group of users on a separate domain which is part of the same tenant at our main domain. We've discovered that conditional access policies are not being applied to that group of users. CA policies are applied to all users. Also, sign in…
Microsoft 365 and Office | Other
27 questions
asked 2024-12-06T05:56:34.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 91%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pavel Kotelevskii
0
Reputation points
answered 2025-07-16T18:47:17.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
0
Reputation points Microsoft External Staff
Moderator
3 answers
User's OneDrive 'Shared | With you' view keeps losing most of the files shared with her
A user cannot see the files 'Shared With You' in the web-based OneDrive view. This started about two months ago. For some reason, ine OneDrive online, under the Shared blade, With you tab, the files she sees changes from a few pages of shared files and…
Microsoft 365 and Office | OneDrive | For business | Windows
2,655 questions
asked 2025-06-26T16:57:02.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 64%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Len Cardinal (CCSI)
146
Reputation points
commented 2025-07-16T18:47:07.4766667+00:00
Len Cardinal (CCSI)
146
Reputation points
0 answers
how do i link my phone to my computer
trying to link my phone to my computer keeps asking for an app??
Microsoft 365 and Office | Excel | For home | Android
asked 2025-07-16T18:38:24.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Peter Jamieson
0
Reputation points
asked 2025-07-16T18:38:24.8433333+00:00
Peter Jamieson
0
Reputation points
1 answer
Restore deleted user
Hi, We deleted a departed user 6 months ago, so I know his user is not available in the deleted users section. However, is there any way to restore his OneDrive? Thanks, Lihi
Microsoft 365 and Office | OneDrive | For business | Other
asked 2025-07-16T13:36:11.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lihi Zin
40
Reputation points
edited the question 2025-07-16T18:30:56.8133333+00:00
Stefan Blom
3,841
Reputation points MVP
Volunteer Moderator
1 answer
Restrict SharePoint Document Library view so that only specific folders shared with a user are visible to them
We are migrating from Slack to Teams. I have an export of my Slack channels (roughly 4000 public channels and 4000 private channels). Each channel is a separate folder with a .html copy of the conversation history of that channel. I want to create two…
Microsoft 365 and Office | SharePoint | For business | Windows
11,727 questions
asked 2025-07-16T17:56:03.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mike Riley
0
Reputation points
answered 2025-07-16T18:24:34.4633333+00:00
Ryan-N
0
Reputation points Microsoft External Staff
Moderator
1 answer
Reinstalling office Home &Student 2021
I purchased Office Home and Student 2021 for my old computer and installed in 2022. I have the product key and would like to reinstall on my new laptop. Is this possible and if so, please send instructions. Thanks!
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-07-16T16:55:16.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 93%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sherry Shieh
0
Reputation points
answered 2025-07-16T18:23:57.1933333+00:00
Ron Barker
500
Reputation points
1 answer
How to file a complaint for my refund
I want to file a complaint urgently I have been trying to resolve refund of my Microsoft credits for weeks now. After over 4 hours of support by 4 different support person, who were ALL clueless. Not only have I had to repeat my problem time and time…
Microsoft 365 and Office | Other
27 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
what is "disable linked styles" option in stylesheets?
Having a hard time REMOVING styles from my template that I no longer want my users to see/apply in our documents. Read about using the Developer tab to check what stylesheet is attached to a document, then how to remove it from the NORMAL.dot as well as…
Microsoft 365 and Office | Word | For business | Windows
2,034 questions
asked 2025-07-15T19:01:29.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Valerie Price
0
Reputation points
commented 2025-07-16T18:22:23.6333333+00:00
Valerie Price
0
Reputation points
0 answers
Complaints Procedure
How do I make a formal complaint about the way that Microsoft Sales handled my subscription renewal?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
1 answer
I got charge for a subscription that I have already cancelled
I got charge for a subscription that I have already cancelled
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-07-16T15:15:22.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Akeshi Martin
0
Reputation points
answered 2025-07-16T18:19:38.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Palcouk
26
Reputation points
2 answers
Technical issue; exhausted all on-line help options; need a live phone number to talk to technician
Have exhausted all on-line help options. Cannot sign into MS account because email is listed incorrectly. Unable to sign in so cannot change anything! We need a phone number or address to contact Microsoft. Tried AI Copilot and it was unable to help.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-07-16T15:44:49.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cheryl Carter
0
Reputation points
answered 2025-07-16T18:18:17.8233333+00:00
Palcouk
26
Reputation points
1 answer
Get access token from Refresh token for same user concurrently but with different scope
Hello, I am planning for developing application that will connect to different source SharePoint tenants to copy documents and transfer into destination SharePoint tenant. We have a Microsoft Entra ID application that is set to connect to multiple…
Microsoft 365 and Office | SharePoint | Development
3,749 questions
asked 2025-07-16T17:56:07.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sushrut Paranjape
75
Reputation points
answered 2025-07-16T18:16:08.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
78,316
Reputation points
Volunteer Moderator
0 answers
I seem to have lost an Excel file from earlier this year. Can I search for a file saved after a date?
I created an Excel file earlier this year but I can't locate it. I'd like to search my Excel files since maybe February, 2025. I should have only 20 or so Excel files saved since then. Thx.
Microsoft 365 and Office | Excel | For home | Windows
asked 2025-07-16T18:09:31.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 74%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
STEVE Blazanin
0
Reputation points
asked 2025-07-16T18:09:31.51+00:00
STEVE Blazanin
0
Reputation points
3 answers
One of the answers was accepted by the question author.
How to fix duplicate page numbers in Word?
Hello. I have a section in which the page numbers go 1, 1, 3, and I can't fix it. Please note: There is no section break after the first page. On the second page, page numbering is formatted as Continue from previous section. Thank you!
Microsoft 365 and Office | Word | For business | Windows
2,034 questions
asked 2025-07-15T11:50:45.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Ben B
0
Reputation points
commented 2025-07-16T18:07:20.3033333+00:00
Stefan Blom
3,841
Reputation points MVP
Volunteer Moderator
1 answer
style1.xml and color1.xml files not recognized by Excel for older charts
The issue involves style1.xml and color1.xml files being ignored by chart1.xml for style information, despite adherence to the valid schema as per the documentation at ECMA-376 and MS-OE376. After converting to .xlsx, the chart defaults to style id=2…
Microsoft 365 and Office | Open Specifications
152 questions
asked 2025-06-23T12:37:05.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 98%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Revanth Kumar
0
Reputation points
answered 2025-07-16T18:07:14.9233333+00:00
Mike Bowen
2,051
Reputation points Microsoft Employee
Moderator