Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
This article answers frequently asked questions about activity management in Dynamics 365 Sales.
I'm redirected to the default tab when I save an appointment from a nondefault tab. Why?
This behavior is by design. If the SchedulingEngine feature is enabled for appointments, you're redirected to the default tab when you save the appointment from a nondefault tab.
Why are appointments saved automatically even when there's a custom script to stop automatic saving?
This behavior is by design. If the SchedulingEngine feature is enabled for appointments, the system overrides any custom script and saves the appointments automatically.
Why does the Open Record Set button disappear when an appointment is saved?
If the SchedulingEngine feature is enabled for appointments, the Open Record Set button disappears when you select Save but reappears when you refresh the page. For more information, see Open Record Set.
Why are synchronized appointments from Outlook shown as unsaved in Dynamics 365?
This behavior is by design. To show synchronized appointments from Outlook as saved in Dynamics 365, disable the automatic save option in Dynamics 365.