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Get started with the Microsoft Dynamics 365 Web API (client-side JavaScript)

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

In HTML web resources, form scripts, or ribbon commands you can use JavaScript to perform operations on Microsoft Dynamics 365 data using the Web API introduced with Microsoft Dynamics 365 (online & on-premises).

The Web API is especially easy to use with JavaScript and web resources because the JSON data that is sent and received with it is easily converted into JavaScript objects. Even so, most developers will want to create or use a helper JavaScript library to benefit from code re-use and keep their business logic code separate from their code to access data. This topic describes how to use the XMLHttpRequest object to perform operations with JavaScript as well as opportunities to create re-usable JavaScript libraries that provide functions to work with the Web API.

In This Topic

Where you can use Client-side JavaScript

Understanding XMLHttpRequest

Using XMLHttpRequest

Composing JSON data to send

Parsing JSON returned

Create a re-usable function using callbacks

Create a re-usable function using promises

Where you can use Client-side JavaScript

There are two areas where you can use client-side JavaScript to access Microsoft Dynamics 365 using the Web API:

  • JavaScript web resources
    JavaScript code included in a JavaScript web resource running in the context of an HTML web resource, form scripts or ribbon commands.

    When you use JavaScript web resources in Microsoft Dynamics 365 you do not need to authenticate because the web resources are part of the application the user is already authenticated. The rest of this topic will focus on this scenario. More information: Web resources for Microsoft Dynamics 365,Script (JScript) web resources, Use JavaScript with Microsoft Dynamics 365, & JavaScript libraries for Microsoft Dynamics 365.

  • Single Page Applications
    JavaScript code in a JavaScript library from another application running in a browser and authenticating to Microsoft Dynamics 365 using Cross-Origin Resource Sharing (CORS). This pattern is typically used for single page applications.

    When you use JavaScript in a single page application (SPA) you can use the adal.js library to allow the user to authenticate and access Microsoft Dynamics 365 data in a page hosted on a different domain. Most of the information in this topic applies to this scenario but you must also integrate an authorization header into any request which contains a authentication token. For more information see Use OAuth with Cross-Origin Resource Sharing to connect a Single Page Application to Microsoft Dynamics 365

Understanding XMLHttpRequest

When you use the Web API will use an XMLHttpRequest object. XMLHttpRequest (XHR) is a native object found in all modern browsers, and it enables AJAX techniques to make webpages dynamic. Although the name of the object contains “XML,” all requests using the Web API will use JSON rather than XML.

XMLHttpRequest used by JavaScript frameworks

JavaScript frameworks such as jQuery often wrap the underlying XMLHttpRequest object in a function (such as $.ajax) because previously not all browsers provided a native XMLHttpRequest in a standard way and also to simplify use. Now that modern browsers have a standard XMLHttpRequest implementation, you don’t need a separate library to mitigate these differences. Yet many developers continue to depend on JavaScript frameworks to request server resources. While it is fine to use jQuery and other JavaScript frameworks in HTML web resources or SPAs, we recommend avoiding them in form scripts or ribbon commands. With various solutions that may be installed for an organization, each potentially including different versions of a JavaScript framework, particularly jQuery, it can lead to unexpected results unless everyone performs steps to avoid conflicts. If you will perform Web API requests in form scripts or ribbon commands, we recommend that you use the XMLHttpRequest directly and not take a dependency on jQuery. More information: Use of jQuery

This topic describes how to use native XMLHttpRequest directly, but the same concepts will apply when using jQuery or other JavaScript frameworks that run in a browser since they all use XMLHttpRequest. You can use a library that uses XHR directly in a browser with any JavaScript framework.

Using XMLHttpRequest

The following is a very simple example showing how to create an account entity using the Web API and the XMLHttpRequest object. In this example, only the clientURL variable is not defined.

var req = new XMLHttpRequest()
req.open("POST",encodeURI(clientURL + "/api/data/v8.1/accounts"), true);
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.onreadystatechange = function () {
 if (this.readyState == 4 /* complete */) {
  req.onreadystatechange = null;
  if (this.status == 204) {
   var accountUri = this.getResponseHeader("OData-EntityId");
   console.log("Created account with URI: "+ accountUri)
  }
  else {
   var error = JSON.parse(this.response).error;
   console.log(error.message);
  }
 }
};
req.send(JSON.stringify({ name: "Sample account" }));

The following sections describe what this code does.

Open the XMLHttpRequest

After you initialize the XMLHttpRequest object, you have to open it before you can set properties or send it. The open method parameters are an HTTP request method, a URL, and a boolean parameter to indicate whether the operation should be performed asynchronously. You should always choose to perform operations asynchronously. More information: Use asynchronous data access methods

In this example, because we’re creating an account entity, we need to set the URL to match the entity set path for the account EntityType. The full URL in this example is clientURL + "/api/data/v8.1/accounts and the clientURL variable must be set to root URL of the Microsoft Dynamics 365 application. For web resources that have access to the context object, the getClientUrl function that can be accessed either through the client-side context object available using either the GetGlobalContext function in an HTML web resource or the Xrm.Page.context object in a form script or ribbon command. You should use the encodeURI function on any URL you send to the service to ensure it doesn’t include unsafe characters.

Because this function creates an entity, the HTTP request method is POST as described in Create an entity using the Web API.

The XMLHttpRequestopen method also provides for specifying a user name and password. You don’t need to specify a value for these parameters with web resources because the user is already authenticated. For SPAs, the authentication is managed through a token rather than these parameters.

Set the headers and event handler

After you open the XMLHttpRequest you can apply a number of request headers using the setRequestHeader method. You should generally use the headers shown here with some variations for special kinds of operations. More information: HTTP headers.

Before you send the request, you need to include an event handler that detects when the operation is complete. After you send the request, it progresses through several states before the response is returned. To capture the moment that the XMLHttpRequest completes, you must set an event handler to the onreadystatechange property to detect when the readystate property equals 4, which indicates complete. At that time you can examine the status property.

Note

After the XMLHttpRequest is complete, it is a best practice to set the onreadystatechange property to null to avoid potential memory leak issues.

Within the anonymous function that is your event handler, after you have verified completion, you can examine the status property to determine whether the operation was successful. In this case, the expected status value is 204 No Content because nothing is expected in the body of the response from a create operation. The URI for the account created is in the OData-EntityId header and can be accessed using the getResponseHeader method.

If this was a different operation that was expected to return data in the response, it would have a 200 OKstatus value and the function would use JSON.parse on the XMLHttpRequest response to convert the JSON response into a JavaScript object that your code could access. More information: Parsing JSON returned

If the status isn’t the expected value, it’s an error and an error object is returned with the properties described in Parse errors from the response. This example uses JSON.parse to convert the XMLHttpRequestresponse property into a JavaScript object so that the message property can be accessed.

Send the XMLHttpRequest

Finally, use the XMLHttpRequestsend method to send the request, including any JSON data required. Use JSON.stringify to convert JavaScript objects to JSON strings that can be included in the body of the request when you send it.

Composing JSON data to send

In the preceding example, the account entity is created using just a single property set. To determine which properties are available for an entity you need to look at the CSDL metadata document, documentation generated from that document, or code generated using that document. For system business entities included in all Microsoft Dynamics 365 organizations you can refer to the Web API EntityType Reference. Property names are lower case and accept simple data types that correspond to the following JavaScript types: Boolean, Number, String, Array, Object, and Date.

Note

The only exception to using simple data types is the BooleanManagedProperty ComplexType which is used for entities which store solution-aware data such as web resources, templates, reports, roles, savedqueries, and in metadata entities. This property is never used for entities that store business data. Metadata entities use many complex types and follow different rules. For more information see Use the Web API with Dynamics 365 metadata.

Composing data to send in a request is usually a simple matter of creating an ordinary JavaScript object and setting appropriate properties. The following code shows two valid methods for defining a JavaScript object with properties and values. This example uses selected properties from the contact entity defined in contact EntityType.

var contact = new Object();
contact.firstname = "John";
contact.lastname = "Smith";
contact.accountrolecode = 2; //Employee
contact.creditonhold = false; //Number value works here too. 0 is false and 1 is true
contact.birthdate = new Date(1980, 11, 2);
contact["parentcustomerid_account@odata.bind"] = "/accounts(f3a11f36-cd9b-47c1-8c44-e65b961257ed)"

var contact = {
 firstname: "John",
 lastname: "Smith",
 accountrolecode: 2,//Employee
 creditonhold: false,
 birthdate: new Date(1980, 11, 2),
 "parentcustomerid_account@odata.bind": "/accounts(f3a11f36-cd9b-47c1-8c44-e65b961257ed)"
};

Regardless of how these objects are defined, after you use JSON.stringify they will both be converted into the same JSON string.

{
 "firstname": "John",
 "lastname": "Smith",
 "accountrolecode": 2,
 "creditonhold": false,
 "birthdate": "1980-12-02T08:00:00.000Z",
 "parentcustomerid_account@odata.bind": "/accounts(f3a11f36-cd9b-47c1-8c44-e65b961257ed)"
}

There are times when you must define a property that doesn’t follow ordinary property naming guidelines for JavaScript. For example, when you set the value of a single-valued navigation property when creating an entity you need to append @odata.bind to the name of the property and set the value to a URL corresponding to the related entity. In this case, you must define the property in an bracket notation style as shown in the preceding example.

Except when working with metadata entities, you won’t set entity properties to an object. With metadata entities you frequently need to set properties that are complex type or enumeration values. But this is not common with ordinary business entities.

When you create related entities you may set the value of a collection-valued navigation property using an Array, but this is a rather specialized operation. More information: Create related entities in one operation

Entity type properties

When you post an entity to an action where the parameter type represents a base type for the entity, such as crmbaseentity EntityType or activitypointer EntityType, you may need to include the @odata.type property with the full name of the entity type as the value. For example, since letter EntityType inherits from activitypointer, you may need to explicitly state the type of entity using the following property and value:"@odata.type": "Microsoft.Dynamics.CRM.letter".

Sending data for update operations

When you update entities, it’s important to only set property values for those properties you intend to update. You should not retrieve an entity, update properties of the retrieved instance and then use that instance in an update operation. Instead, you should create a new object and set new properties only for those properties you intend to update.

If you simply copy over all the properties of a retrieved entity and update it using PATCH, each of the properties you send will be considered an update, even if the value is the same as the current value. If you have auditing enabled for the entity and the attribute it will indicate that the data is changed when there was no actual change in the value. More information: Basic update

Parsing JSON returned

Although the create operation used in the preceding example doesn’t return JSON data, most operations using GET will return JSON. For most types of data returned, converting the JSON into JavaScript can be achieved using the following line of code.

var data = JSON.parse(this.response)

However, data that includes dates are a problem because dates are passed as a string, for example 2015-10-25T17:23:55Z. To convert this into a JavaScriptDate object you must use the reviver parameter for the JSON.parse function. The following is an example of a function that can be used to parse dates.

function dateReviver(key, value) {
  var a;
  if (typeof value === 'string') {
   a = /^(\d{4})-(\d{2})-(\d{2})T(\d{2}):(\d{2}):(\d{2}(?:\.\d*)?)Z$/.exec(value);
   if (a) {
    return new Date(Date.UTC(+a[1], +a[2] - 1, +a[3], +a[4], +a[5], +a[6]));
   }
  }
  return value;
 };

To apply this function just include it as a parameter, as shown here.

var data = JSON.parse(this.response,dateReviver)

Create a re-usable function using callbacks

When you have the code to perform a specific operation you’ll want to re-use it rather than write the same code again and again. The next step is to create a JavaScript library that contains a function to perform the operation with any available options. In this case there are only two variables for the create operation: the entity set name and the JSON definition of the entity to create. Rather than writing all the code shown previously, the same operation can be contained in a function that just takes a few lines of code to use.

Asynchronous operations with JavaScript have traditionally employed callback functions as a way to capture any return values from the asynchronous operation and continue the logic in your program. Using the code for the create operation described previously, the goal here is to allow for the same operation to be performed using just the following code.

MyNameSpace.WebAPI.create("accounts",
{ name: "Sample account" },
function (accountUri) { console.log("Created account with URI: " + accountUri) },
function (error) { console.log(error.message); });

In this example, MyNameSpace.WebAPI represents the best practice of providing a unique name for any functions you use. More information: Define unique names for your JavaScript functions

For this library we plan to include functions for additional operations so there is an opportunity to have re-usable private functions to support operations. The following code shows a library which demonstrates this and includes a MyNameSpace.WebAPI.create function using callbacks.

"use strict";
var MyNameSpace = window.MyNameSpace || {};
MyNameSpace.WebAPI = MyNameSpace.WebAPI || {};
(function () {
 this.create = function (entitySetName, entity, successCallback, errorCallback) {
  var req = new XMLHttpRequest();
  req.open("POST", encodeURI(getWebAPIPath() + entitySetName), true);
  req.setRequestHeader("Accept", "application/json");
  req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
  req.setRequestHeader("OData-MaxVersion", "4.0");
  req.setRequestHeader("OData-Version", "4.0");
  req.onreadystatechange = function () {
   if (this.readyState == 4 /* complete */) {
    req.onreadystatechange = null;
    if (this.status == 204) {
     if (successCallback)
      successCallback(this.getResponseHeader("OData-EntityId"));
    }
    else {
     if (errorCallback)
      errorCallback(MyNameSpace.WebAPI.errorHandler(this.response));
    }
   }
  };
  req.send(JSON.stringify(entity));
 };

 //Internal supporting functions
 function getClientUrl() {
  //Get the organization URL
  if (typeof GetGlobalContext == "function" &&
      typeof GetGlobalContext().getClientUrl == "function") {
   return GetGlobalContext().getClientUrl();
  }
  else {
   //If GetGlobalContext is not defined check for Xrm.Page.context;
   if (typeof Xrm != "undefined" &&
       typeof Xrm.Page != "undefined" &&
       typeof Xrm.Page.context != "undefined" &&
       typeof Xrm.Page.context.getClientUrl == "function") {
    try {
     return Xrm.Page.context.getClientUrl();
    } catch (e) {
     throw new Error("Xrm.Page.context.getClientUrl is not available.");
    }
   }
   else { throw new Error("Context is not available."); }
  }
 }
 function getWebAPIPath() {
  return getClientUrl() + "/api/data/v8.1/";
 }

 // This function is called when an error callback parses the JSON response
 // It is a public function because the error callback occurs within the onreadystatechange 
 // event handler and an internal function would not be in scope.
 this.errorHandler = function (resp) {
  try {
   return JSON.parse(resp).error;
  } catch (e) {
   return new Error("Unexpected Error")
  }
 }

}).call(MyNameSpace.WebAPI);

This library demonstrates the best practice of defining a function within a self-executing anonymous function (also known as a self-invoked anonymous function or immediately-invoked anonymous function) and attaching the function to the MyNameSpace.WebAPI namespace. This allows you to define internal functions that are not accessible by other code. Any function that is defined as a part of this will be public and any functions within the anonymous function can be used by public functions but not code external to the anonymous function. The code within the function cannot be modified by other code in the page.

The namespace is defined so that it will not overwrite any other code that uses the same namespace but it will overwrite any functions with the same name that are part of that namespace. You can create separate libraries which add additional public functions to the namespace as long as they do not have the same name.

The MyNameSpace.WebAPI.create function provides the following parameters:

Name

Description

entitySetName

The name of the entity set for the type of entity you want to create.

entity

An object with the properties for the entity you want to create.

successCallback

The function to call when the entity is created. The Uri of the created entity is passed to this function.

errorCallback

The function to call when there is an error. The error will be passed to this function.

The code that configures the XMLHttpRequest object has been modified to use these parameter values and also an additional internal helper function getWebAPIPath which will find the base organization URI and append the URL to match the root URI for the Web API so you don’t need to include it. The URI for the created entity is passed to the successCallback if it is defined. Similarly the public errorHandler function is used to parse any error that is returned. The errorHandler function must be public because it is called within the event handler for the onreadystatechange event and this is not within the scope of the namespace. It must be called using the full name: MyNameSpace.WebAPI.errorHandler.

Create a re-usable function using promises

While callbacks have been traditionally used for asynchronous operations, many developers feel they are somewhat unwieldy, and difficult to read and debug because a series of asynchronous operations will build upon each other to create code that forms a “pyramid of doom” as indentation causes the code, using anonymous functions, to move further and further to the right of the page. Although this issue can be addressed by using named functions rather than anonymous functions, many developers appreciate the benefits offered by promises. A Promise object represents an operation that is not completed yet, but is expected to complete in the future.

There are many third party libraries and JavaScript frameworks which offer different implementations of promises. JQuery has offered a behavior based on the CommonJS Promises/A design via Deferred object and others insist on compliance with the Promises/A+ specification. An explanation of the differences between these implementations is beyond the scope of this topic. The objective of this section is simply to call out how a helper function for the Microsoft Dynamics 365 Web API using a native XMLHttpRequest object can be written to use the native Promise object that is implemented in most modern browsers supported by Microsoft Dynamics 365. The following browsers have a native implementation of promises: Google Chrome 32, Opera 19, Mozilla Firefox 29, Apple Safari 8 and Microsoft Edge.

Note

Internet Explorer 11 doesn’t implement native promises. For browsers that do not implement native promises, you must include a separate library to provide a polyfill. A polyfill is code that provides capabilities not provided natively by a browser. There are several polyfills or libraries which will allow Internet Explorer 11 to have promises: es6-promise, q.js, and bluebird.

The benefit of using promises can be best demonstrated by an example. The following code uses the callback version of MyNameSpace.WebAPI.create to create an account and then three tasks associated with it.

MyNameSpace.WebAPI.create("accounts",
 { name: "Sample account" },
 function (accountUri) {
  console.log("Created account with URI: " + accountUri);
  MyNameSpace.WebAPI.create("tasks",
   { subject: "Task 1", "regardingobjectid_account_task@odata.bind": accountUri },
   function () {
    MyNameSpace.WebAPI.create("tasks",
     { subject: "Task 2", "regardingobjectid_account_task@odata.bind": accountUri },
     function () {
      MyNameSpace.WebAPI.create("tasks",
       { subject: "Task 3", "regardingobjectid_account_task@odata.bind": accountUri },
       function () {
        //Finished creating three tasks
        console.log("Three tasks created");
       },
      function (error) { console.log(error.message); });
     },
     function (error) { console.log(error.message); });
   },
  function (error) { console.log(error.message); });
 },
function (error) { console.log(error.message); });

For the purpose of this example, ignore the fact that all these records could be created in a single operation using deep insert. More information: Create related entities in one operation

The callback code is challenging because it ends in the middle of the code block. Meanwhile, using promises you can create the same records with the following code.

var accountUri;
MyNameSpace.WebAPI.create("accounts", { name: "Sample account" })
.then(function (aUri) {
 accountUri = aUri;
 console.log("Created account with URI: " + accountUri);
})
.then(function () {
 return MyNameSpace.WebAPI.create("tasks", { subject: "Task 1", "regardingobjectid_account_task@odata.bind": accountUri });
})
.then(function () {
 return MyNameSpace.WebAPI.create("tasks", { subject: "Task 2", "regardingobjectid_account_task@odata.bind": accountUri });
})
.then(function () {
 return MyNameSpace.WebAPI.create("tasks", { subject: "Task 3", "regardingobjectid_account_task@odata.bind": accountUri });
})
.catch(function (error) { console.log(error.message); });

Using promises preserves the flow of the code and allows for catching any error that occurs in a single catch function.

Converting the function with callbacks to use promises is a matter of removing the callback parameters and returning a slightly modified XMLHttpRequest, as shown in the following code example.

return new Promise(function (resolve, reject) {
 var req = new XMLHttpRequest();
 req.open("POST", encodeURI(getWebAPIPath() + entitySetName), true);
 req.setRequestHeader("Accept", "application/json");
 req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
 req.setRequestHeader("OData-MaxVersion", "4.0");
 req.setRequestHeader("OData-Version", "4.0");
 req.onreadystatechange = function () {
 if (this.readyState == 4 /* complete */) {
  req.onreadystatechange = null;
  if (this.status == 204) {
  resolve(req.getResponseHeader("OData-EntityId"));
  }
  else {
  reject(MyNameSpace.WebAPI.errorHandler(req.response));
  }
 }
 };
 req.send(JSON.stringify(entity));
});

Besides removing the callback parameters, the XMLHttpRequest is included in the Promise and rather than passing results or errors to the success or error callbacks, they’re passed to resolve or reject parameters. The following code represents the entire JavaScript library containing the MyNameSpace.WebAPI.create function. All that’s left to do is add more re-usable Web API operations using the same pattern.

"use strict";
var MyNameSpace = window.MyNameSpace || {};
MyNameSpace.WebAPI = MyNameSpace.WebAPI || {};
(function () {
 /** @description Create a new entity
  * @param {string} entitySetName The name of the entity set for the type of entity you want to create.
  * @param {object} entity An object with the properties for the entity you want to create.
  */
 this.create = function (entitySetName, entity) {
  /// <summary>Create a new entity</summary>
  /// <param name="entitySetName" type="String">The name of the entity set for the entity you want to create.</param>
  /// <param name="entity" type="Object">An object with the properties for the entity you want to create.</param>       
  if (!isString(entitySetName)) {
   throw new Error("MyNameSpace.WebAPI.create entitySetName parameter must be a string.");
  }
  if (isNullOrUndefined(entity)) {
   throw new Error("MyNameSpace.WebAPI.create entity parameter must not be null or undefined.");
  }

  return new Promise(function (resolve, reject) {
   var req = new XMLHttpRequest();
   req.open("POST", encodeURI(getWebAPIPath() + entitySetName), true);
   req.setRequestHeader("Accept", "application/json");
   req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
   req.setRequestHeader("OData-MaxVersion", "4.0");
   req.setRequestHeader("OData-Version", "4.0");
   req.onreadystatechange = function () {
    if (this.readyState == 4 /* complete */) {
     req.onreadystatechange = null;
     if (this.status == 204) {
      resolve(req.getResponseHeader("OData-EntityId"));
     }
     else {
      reject(MyNameSpace.WebAPI.errorHandler(req.response));
     }
    }
   };
   req.send(JSON.stringify(entity));
  });

 };

 //Internal supporting functions
 function getClientUrl() {
  //Get the organization URL
  if (typeof GetGlobalContext == "function" &&
      typeof GetGlobalContext().getClientUrl == "function") {
   return GetGlobalContext().getClientUrl();
  }
  else {
   //If GetGlobalContext is not defined check for Xrm.Page.context;
   if (typeof Xrm != "undefined" &&
       typeof Xrm.Page != "undefined" &&
       typeof Xrm.Page.context != "undefined" &&
       typeof Xrm.Page.context.getClientUrl == "function") {
    try {
     return Xrm.Page.context.getClientUrl();
    } catch (e) {
     throw new Error("Xrm.Page.context.getClientUrl is not available.");
    }
   }
   else { throw new Error("Context is not available."); }
  }
 }
 function getWebAPIPath() {
  return getClientUrl() + "/api/data/v8.1/";
 }

 //Internal validation functions
 function isString(obj) {
  if (typeof obj === "string") {
   return true;
  }
  return false;

 }
 function isNull(obj) {
  if (obj === null)
  { return true; }
  return false;
 }
 function isUndefined(obj) {
  if (typeof obj === "undefined") {
   return true;
  }
  return false;
 }
 function isFunction(obj) {
  if (typeof obj === "function") {
   return true;
  }
  return false;
 }
 function isNullOrUndefined(obj) {
  if (isNull(obj) || isUndefined(obj)) {
   return true;
  }
  return false;
 }
 function isFunctionOrNull(obj) {
  if (isNull(obj))
  { return true; }
  if (isFunction(obj))
  { return true; }
  return false;
 }

 // This function is called when an error callback parses the JSON response.
 // It is a public function because the error callback occurs in the onreadystatechange 
 // event handler and an internal function wouldn’t be in scope.
 this.errorHandler = function (resp) {
  try {
   return JSON.parse(resp).error;
  } catch (e) {
   return new Error("Unexpected Error")
  }
 }

}).call(MyNameSpace.WebAPI);

See Also

Use the Microsoft Dynamics 365 Web API
Work with Dynamics 365 data using web resources
Perform operations using the Web API
Web API Samples (Client-side JavaScript)
Use OAuth with Cross-Origin Resource Sharing to connect a Single Page Application to Microsoft Dynamics 365

Microsoft Dynamics 365

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