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Warning
The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.
This article lists the information that can be collected by running Internet Explorer Diagnostics.
Original product version: Internet Explorer
Original KB number: 2547213
System information
Operating System
- Machine Name
- OS Name
- Last Reboot/Uptime
- AntiMalware
- User Account Control
- Username
Computer System
- Computer Model
- Processor(s)
- Machine Domain
- Role
Logs
Environment Variables
| Name | Value |
|---|---|
| Elevated User: | {Computername}_EnvironmentVariables_MSDT.txt |
| Target User: | {Computername}EnvironmentVariables{Username}.txt |
Event Logs
| Name | Value |
|---|---|
| Filtered Event Logs (.csv): | {Computername}_ApplicationLog.csv |
| Filtered Event Logs (.csv): | {Computername}_SystemLog.csv |
Group Policy and IEAK
| Name | Value |
|---|---|
| IEAK Logs (.zip): | {Computername}_{Username}_IEAK_Brand.zip |
| HKU: | {Computername}_{Username}_HKU_Policies.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Policies.TXT |
| HKLM: | {Computername}_reg_HKLM_Policies.TXT |
| HKU: | {Computername}_{Username}_HKU_GPHistory.TXT |
| HKLM: | {Computername}_reg_HKLM_GPHistory.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow3264Node_GPHistory.TXT |
| HKLM: | {Computername}_reg_HKLM_GPExtensions.TXT |
| HKLM: | {Computername}_reg_HKLM_CurrentVersion_Polcies.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow3264Node_CurrentVersion_Polcies.TXT |
| SysVol Package: | {Computername}_{Username}_IE_GP_SysVol.zip |
| SysVol Log: | {Computername}_{Username}_IE_GP_SysVol.txt |
| GP User (.txt): | {Computername}GPResult_User{Username}.txt |
| GP User (.htm): | {Computername}GPResult_User{Username}.htm |
| GP Computer (.txt): | {Computername}_GPResult_Computer.txt |
| GP Computer (.htm): | {Computername}_GPResult_Computer.htm |
Internet Explorer Setup Log
| Name | Value |
|---|---|
| Internet Explorer Setup Log (.log): | {Computername}_IE9_main.log |
Installed updates/hotfixes
| Name | Value |
|---|---|
| Update/Hotfix history: | {Computername}_Hotfixes.CSV |
| Update/Hotfix history: | {Computername}_Hotfixes.htm |
| Update/Hotfix history: | {Computername}_Hotfixes.TXT |
Internet Explorer Core
| Name | Value |
|---|---|
| HKU: | {Computername}_{Username}_HKU_InternetExplorer.txt |
| HKU: | {Computername}_{Username}_HKU_InternetSettings.txt |
| HKU: | {Computername}_{Username}_HKU_FTP.txt |
| HKU: | {Computername}_{Username}_HKU_FeatureControl. |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_InternetExplorer.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_InternetSettings.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_FeatureControl.TXT |
| HKLM: | {Computername}_reg_HKLM_InternetSettings.TXT |
| HKLM: | {Computername}_reg_HKLM_FeatureControl.TXT |
Internet Explorer File Versions
| Name | Value |
|---|---|
| Version Info: | {Computername}_IE_File_Version_Info.txt |
Internet Explorer Zones
| Name | Value |
|---|---|
| HKU: | {Computername}_{Username}_HKU_Zones_ZoneMap.txt |
| HKU: | {Computername}_{Username}_HKU_Zones_0_YourComputer.txt |
| HKU: | {Computername}_{Username}_HKU_Zones_1_LocalIntranet.txt |
| HKU: | {Computername}_{Username}_HKU_Zones_2_TrustedSites.txt |
| HKU: | {Computername}_{Username}_HKU_Zones_3_Internet.txt |
| HKU: | {Computername}_{Username}_HKU_Zones_4_RestrictedSites.txt |
| HKU: | {Computername}_{Username}_HKU_LockedDown_Zones_0_YourComputer.txt |
| HKU: | {Computername}_{Username}_HKU_LockedDown_Zones_1_LocalIntranet.txt |
| HKU: | {Computername}_{Username}_HKU_LockedDown_Zones_2_TrustedSites.txt |
| HKU: | {Computername}_{Username}_HKU_LockedDown_Zones_3_Internet.txt |
| HKU: | {Computername}_{Username}_HKU_LockedDown_Zones_4_RestrictedSites.txt |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_ZoneMap.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_0_YourComputer.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_1_LocalIntranet.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_2_TrustedSites.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_3_Internet.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_Zones_4_RestrictedSites.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_LockedDown_Zones_0_YourComputer.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_LockedDown_Zones_1_LocalIntranet.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_LockedDown_Zones_2_TrustedSites.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_LockedDown_Zones_3_Internet.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_LockedDown_Zones_4_RestrictedSites.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_TemplatePolicies_High.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_TemplatePolicies_Low.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_TemplatePolicies_MedHigh.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_TemplatePolicies_Medium.TXT |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_TemplatePolicies_MedLow.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_ZoneMap.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_0_YourComputer.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_1_LocalIntranet.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_2_TrustedSites.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_3_Internet.TXT |
| HKLM: | {Computername}_reg_HKLM_Zones_4_RestrictedSites.TXT |
| HKLM: | {Computername}_reg_HKLM_LockedDown_Zones_0_YourComputer.TXT |
| HKLM: | {Computername}_reg_HKLM_LockedDown_Zones_1_LocalIntranet.TXT |
| HKLM: | {Computername}_reg_HKLM_LockedDown_Zones_2_TrustedSites.TXT |
| HKLM: | {Computername}_reg_HKLM_LockedDown_Zones_3_Internet.TXT |
| HKLM: | {Computername}_reg_HKLM_LockedDown_Zones_4_RestrictedSites.TXT |
| HKLM: | {Computername}_reg_HKLM_TemplatePolicies_High.TXT |
| HKLM: | {Computername}_reg_HKLM_TemplatePolicies_Low.TXT |
| HKLM: | {Computername}_reg_HKLM_TemplatePolicies_MedHigh.TXT |
| HKLM: | {Computername}_reg_HKLM_TemplatePolicies_Medium.TXT |
| HKLM: | {Computername}_reg_HKLM_TemplatePolicies_MedLow.TXT |
Networking Information
| Name | Value |
|---|---|
| Host File: | {Computername}_hosts |
| TCP/IP Basic Information: | {Computername}_TcpIp-Info.txt |
| SMB Basic Information: | {Computername}_SMB-Info.txt |
Operating System Registry
| Name | Value |
|---|---|
| HKU: | {Computername}_{Username}_HKU_ActiveSetup_All.txt |
| HKU Wow64: | {Computername}_{Username}_HKU_ActiveSetup_ALL_Wow6432Node.txt |
| HKU: | {Computername}_{Username}_HKU_Wintrust.txt |
| HKU: | {Computername}_{Username}_HKU_Ext_Settings.txt |
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_ActiveSetup_All.TXT |
| HKLM: | {Computername}_reg_HKLM_Wow6432Node_ActiveX_Compatibility.TXT |
| HKLM: | {Computername}_reg_HKLM_ActiveSetup_All.TXT |
| HKLM: | {Computername}_reg_HKLM_ActiveX_Compatibility.TXT |
| HKLM: | {Computername}_reg_HKLM_Wow6432Node_Classes_Protocols.TXT |
| HKLM: | {Computername}_reg_HKLM_Wow6432Node_Code_Store_Database.TXT |
| HKLM: | {Computername}_reg_HKLM_Wow6432Node_Ext_PreApproved.TXT |
| HKLM: | {Computername}_reg_HKLM_Classes_Mime_Database_Content_Type.TXT |
| HKLM: | {Computername}_reg_HKLM_Classes_Protocols.TXT |
| HKLM: | {Computername}_reg_HKLM_SecurityProviders.TXT |
| HKLM: | {Computername}_reg_HKLM_AEDebug.TXT |
| HKLM: | {Computername}_reg_HKLM_Image_File_Execution_Options.TXT |
| HKLM: | {Computername}_reg_HKLM_Fips_Algorithm_Policy.TXT |
| HKLM: | {Computername}_reg_HKLM_KERB_MaxTokenSize.TXT |
| HKLM: | {Computername}_reg_HKLM_SSL_Ciphers.TXT |
| HKLM: | {Computername}_reg_HKLM_Code_Store_Database.TXT |
| HKLM: | {Computername}_reg_HKLM_Ext_PreApproved.TXT |
REG Export
| Name | Value |
|---|---|
| HKU: | {Computername}_{Username}_HKU_Internet_Explorer.REG.txt |
| HKU: | {Computername}_{Username}_HKU_Internet_Settings.REG.txt |
| HKU: | {Computername}_{Username}_HKU_Policies.REG.txt |
| HKLM: | {Computername}_{Username}_HKU_Classes.REG.txt |
| HKLM: | {Computername}_HKLM_Internet_Explorer.REG.txt |
| HKLM: | {Computername}_HKLM_Internet_Settings.REG.txt |
| HKLM: | {Computername}_HKLM_Policies.REG.txt |
| HKLM Wow64: | {Computername}_HKLM_Wow6432Node_Internet_Explorer.REG.txt |
| HKLM Wow64: | {Computername}_HKLM_Wow6432Node_Internet_Settings.REG.txt |
| HKLM Wow64: | {Computername}_HKLM_Wow6432Node_Policies.REG.txt |
| HKLM Wow64: | {Computername}_HKLM_Wow6432Node_Classes.REG.txt |
Registry - IEAK
| Name | Value |
|---|---|
| HKLM Wow64: | {Computername}_reg_HKLM_Wow6432Node_IEAK.TXT |
Windows Setup API Logs
| Name | Value |
|---|---|
| Windows Setup API Log: | {Computername}_SetupAPI.app.Log |
Windows update log
| Name | Value |
|---|---|
| Windows Update Log File: | {Computername}_WindowsUpdate.log |