Error: Workflow was cancelled by System account

Question

I have an approval workflow attached to a SharePoint Library and set it to start when an item is created.When uploading a file into the library, the workflow failed on start and showed " Workflow was cancelled by System account ". How to fix this issue?

Answer 1

@Andy

Does the issue exist in the SharePoint 2010 platform workflow or SharePoint 2013 platform workflow?

Don't start the workflow with system account, log in and start the workflow as a different user (rather than System Account) to test.

Clear SharePoint Designer cache and compare the results.

Reference:

https://www.c-sharpcorner.com/UploadFile/sagarp/how-to-clear-your-sharepoint-designer-20102013-cache/

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