File and Print Sharing on Windows 10

Richard puahala 21 Reputation points
2020-10-06T07:07:35.197+00:00

When I select "Add a printer" the list of printers added in Active Directory does not populate. I can however, select "The printer I want isn't listed" and then select "Find a printer in the directory" and all printers are listed. I have a 2 site enterprise and this is only happening in 1 of 2 sites. The other site I can select "Add a printer" and immediately all printers added in Active Directory are listed.

Current Infrastructure is:

Site 1 (Add a printer DOES NOT populate printers from site 1 and site 2):
Subnet 1.1.1.0/24
Domain Controller 1 (VLAN 20)
Print Server 1 (VLAN 20)
Windows 10 workstations (VLAN 10)

Site 2: (Add a printer DOES populate all printers from site 1 and site 2)
Subnet 1.1.2.0/24
Domain Controller 2 (VLAN 20)
Print Server 2 (VLAN 20)
Windows 10 Workstations (VLAN 10)

-All Windows 10 from both sites receive the exact same group polices
-All Windows 10 are configured identical
-All windows 10 computers can access shared folders
-Ping successful between sites and between VLANS
-Browse successful using name or IP (example \worksation1 or \1.1.1.5
-All Windows 10 computers can access printer server shares (\PrintServer1 or \PrintServer2

What could possibly be the issue?

Windows Forms
Windows Forms
A set of .NET Framework managed libraries for developing graphical user interfaces.
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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. George Aziz 441 Reputation points
    2020-10-06T08:15:13.807+00:00

    Hello,

    Enabling printer location tracking will solve this incident, Check these articles:
    https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc780327(v=ws.10)?redirectedfrom=MSDN
    Also:

    https://shabaztech.com/enabling-printer-location-tracking/

    If this answer help, Please click on "ACCEPTED ANSWER".

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