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Our Offering on Azure Marketplace is not supporting on other subscriptions

Vamshidhar Cholleti 0 Reputation points
2023-04-14T10:57:49.94+00:00

We have published our offering (IBM Openpages with Watson) on Azure Marketplace, we are able to deploy it and use it by using our subscription details but When one of our customer is trying the same with their own subscription then it is showing below error:

Error:" This offer is not available for subscriptions from Microsoft Azure Cloud Solution Providers."

Could you please let me know reason for this error?

Thanks Vamshi Cholleti.

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  1. ajkuma 24,076 Reputation points Microsoft Employee
    2023-04-19T18:38:18.9433333+00:00

    @Vamshidhar Cholleti , Microsoft Q&A platform doesn't support Azure Marketplace questions at this time.

    To receive insights from the targetted audience on Azure Marketplace related questions, I would suggest you to just re-post the question here- https://www.microsoftpartnercommunity.com/t5/Microsoft-AppSource-and-Azure/bd-p/2222 In the interim, just to provide some pointers on the issue, based on your issue description.

    The error message "This offer is not available for subscriptions from Microsoft Azure Cloud Solution Providers" typically means that the Azure Marketplace offer is not available for subscriptions that are managed by a Cloud Solution Provider (CSP).

    Azure Marketplace offers are typically available for direct Azure subscriptions, but may not be available for subscriptions that are managed by a CSP. This is because CSPs have their own billing and management systems, which may not be fully compatible with the Azure Marketplace. How to get support for Microsoft AppSource and Azure Marketplace https://learn.microsoft.com/marketplace/get-support

    Alternatively, if any other users with a different subscription type, maybe able to access the offering fine ( you may need to validate this, just to isolate).
    I believe, to make your offer available to CSP partners, you may need to authorize them in the CSP program via Partner Center.

    ---If the answer helped (pointed you in the right direction) > please click Accept Answer -benefits the community to find the right answers.