Android WiFi policy giving error 0xc7d24fc5 and -942518331. Does anyone have any info on this error?

StJohn Lennox-Kerr 55 Reputation points
2023-05-08T15:01:57.09+00:00

I have a few devices not applying the wifi policies. I'm getting 0xc7d24fc5 and -942518331 errors on the policy itself. Everything else is applied to the device. One is a Pixel 6a and the other one is a Samsung A22 phone. Both Android 13. No issues enrolling into the corporate-owned dedicated profile. I've also tested with our shared devices profile. The same error pops up.

Error brings up nothing in a search. Does anyone have any info on this error?

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
302 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,193 questions
{count} votes

11 answers

Sort by: Most helpful
  1. Arshdeep Singh 25 Reputation points
    2023-06-22T12:19:31.3733333+00:00

    Seems like the issue is happening in Google's June Security patch.

    5 people found this answer helpful.

  2. 63084460 46 Reputation points
    2023-07-13T22:11:55.18+00:00

    The Android 13 June update requires certificate based WiFi profiles to validate the DNS name of the Radius server. Ensure that you have a DNS entry in the Radius server name property of the profile. It doesn't have to be the exact server name, it can be the domain suffix of the server, and multiple entries are also allowed.

    https://learn.microsoft.com/en-us/mem/intune/configuration/wi-fi-settings-android-aosp

    • Radius server name: Enter the DNS name that's used in the certificate presented by the Radius Server during client authentication to the Wi-Fi access point. For example, enter Contoso.com, uk.contoso.com, or jp.contoso.com.

    If you have multiple Radius servers with the same DNS suffix in their fully qualified domain name, then you can enter only the suffix. For example, you can enter contoso.com.

    When you enter this value, user devices can bypass the dynamic trust dialog that's sometimes shown when connecting to the Wi-Fi network.

    On Android 11 and newer, new Wi-Fi profiles may require this setting be configured. Otherwise, the devices may not connect to your Wi-Fi network.

    Screenshot 2023-07-13 170743

    4 people found this answer helpful.

  3. Rik Winteraeken 5 Reputation points
    2023-07-11T09:10:03.6066667+00:00

    We are experiencing the same issue on Android Shared Device Mode. The WiFi profile is configured to use certificates issued via a SCEP profile. Does anyone have more information about the error and if it is related to the june 2023 patch? Currently we raised a support ticket at Microsoft to get some more help on this issue.

    1 person found this answer helpful.

  4. Simon Ren-MSFT 35,386 Reputation points Microsoft Vendor
    2023-05-09T02:41:35.2933333+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,Please check if the Wi-Fi profile is deployed to the device or not.

    2,On Android, the Omadmlog.log file details the activities of the Wi-Fi profile when it's installed on the device. Please review the log for more information.

    For more detailed information, please refer to:

    Troubleshooting Wi-Fi device configuration profiles in Microsoft Intune

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  5. Simon Ren-MSFT 35,386 Reputation points Microsoft Vendor
    2023-05-12T10:40:32.4633333+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,

    Simon


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.