Refresh the page and try again. Something went wrong, and we couldn't complete this order. (CV: fVDvwvMl9jcAULMka9BlKF.0.2.21)

Question

Dear Microsoft Support Team,

I hope this message finds you well. I am writing to seek assistance with an error I encountered while attempting to complete an order on your website "https://signup.microsoft.com/get-started/signup?promptSignIn=true&isAdminSign=true&products=CFQ7TTC0HX99%3a0002&ali=2". The error message displayed was as follows:

"Refresh the page and try again. Something went wrong, and we couldn't complete this order. (CV: fVDvwvMl9jcAULMka9BlKF.0.2.36)"

I have attempted to refresh the page as instructed, but the issue persists. To resolve this matter, I kindly request your guidance and support.

Answer 1

@saz bii Thanks for posting in our Q&A.

For this error message, it is a general error, and it is difficult to find the cause. To get more accurate help, it is suggested to create an online support ticket to find if there is something wrong in the backend. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding.

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