Windows update is getting failed with an error 0x800705aa

Question

Hello Team,

We are facing a windows patch failure with an error 0x800705aa saying insufficient resource while updating windows. We have checked and found that there is sufficient and enough storage is available.

We have also tried to perform Inplace update/Repair but gets failed at 61%. We have also observed an issue that Start menu is not working.

Please help us to resolve this issue.

Thanks & regards,

Answer 1

Hello,

The error code 0x800705aa, indicating "insufficient resources," can be misleading in this context. While it typically suggests that there might not be enough storage space, you mentioned that you have verified sufficient storage availability. In such cases, the error can be caused by other factors. Here are some steps you can take to troubleshoot and resolve the issue:

Run Windows Update Troubleshooter: Microsoft provides a built-in troubleshooter specifically designed to diagnose and fix Windows Update-related problems. Follow these steps to run it:

Press Win + I to open the Settings app.

Go to "Update & Security" > "Troubleshoot."

Under "Get up and running," click on "Windows Update" and then select "Run the troubleshooter."

Follow the on-screen instructions to complete the troubleshooting process.

Clear the Windows Update cache: Sometimes, issues with the Windows Update cache can lead to update failures. Clearing the cache might help resolve the problem. Here's how:

Open the Command Prompt as an administrator. Right-click on the Start button and choose "Command Prompt (Admin)" or "Windows PowerShell (Admin)."

Type the following commands one by one, pressing Enter after each:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

After executing these commands, restart your computer and try running Windows Update again.

Perform a System File Check (SFC) scan: The System File Checker tool can detect and repair corrupted system files that may be causing the update failure. Here's how to run an SFC scan:

Open the Command Prompt as an administrator.

Enter the command: sfc /scannow

Wait for the scan to complete. If any issues are found, the tool will attempt to fix them automatically. Restart your computer after the scan finishes.

Use the DISM tool: Deployment Image Servicing and Management (DISM) is another built-in Windows tool that can help repair the Windows image and resolve update-related problems. Run the following command in an elevated Command Prompt or PowerShell window:

DISM /Online /Cleanup-Image /RestoreHealth

Allow the process to complete, and then restart your computer.

Repair Windows using an installation media: If the above steps don't resolve the issue, you can try repairing Windows by performing an in-place upgrade using an installation media. This process will reinstall Windows while keeping your files, applications, and settings intact. Make sure you have a backup of your important data before proceeding. Here are the steps:

Create a bootable USB drive or DVD with the Windows installation media for the same version and edition of Windows that you currently have.

Boot your computer from the installation media.

Choose the language, time, and keyboard settings, and click "Next."

Click on "Install now" but do not enter a product key.

Select the option to upgrade your current version of Windows.

Follow the on-screen instructions and allow the installation to complete.

Contact Microsoft Support: If none of the above steps resolve the issue, it's recommended to reach out to Microsoft Support for further assistance. They can provide you with more specific guidance and troubleshooting steps based on your specific situation.

Remember to keep your system and all software up to date, as updates often include bug fixes and improvements that can address known issues.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

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