Question regarding current invoice

Question

I need urgent assistance regarding the latest invoice

August 2023

Rechnungsdatum: 02/08/2023

Rechnungsnummer: E0200O9XY5

Fälligkeitsdatum: 02/08/2023

44,40 EUR

Why do I have to pay for 12 licences? I use Teams just on one Mac . Please call or send an eMail to ******@cologne-pr.de

Kind regards,

martina

Answer 1

Hi @Martina Richerzhagen

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope.The following suggestion is just for your reference:

If you work in an organization that uses Office 365 for business, please refer to this document to see which licenses you have.

To see which Office home product licenses you have, please refer to these two documents: https://account.microsoft.com/services and https://support.microsoft.com/en-us/office/what-microsoft-365-business-product-or-license-do-i-have-f8ab5e25-bf3f-4a47-b264-174b1ee925fd

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