Azure spatial anchor is not created. Application on hololens 2 closes right away after I click on create anchor

Azzam, Israa 0 Reputation points
2024-01-01T15:50:59.59+00:00

I hope all is well!

I am working on developing a synchronized MR environment by allowing users to share spatial anchors across devices. I want to use Photon for real-time communication and synchronization between users and Azure Spatial Anchor to allow users to see and interact with the same virtual objects/information. Photon is working very well; I can connect up to 5 users to my photon room and track them. However, I am facing an issue with Azure Spatial Anchor (when creating the anchor).

For Azure Spatial Anchor:

I have been working on this tutorial: https://learn.microsoft.com/en-us/training/modules/azure-spatial-anchors-tutorials/3-exercise-get-started-with-azure-spatial-anchors

I followed the tutorial step by step and built and deployed the application on Hololens 2 and no configuration errors. I ran the app and started the anchor session and no issues. However, when I try to create an anchor by clicking on the create anchor button, the application closes directly, and nothing happens.

I am using Unity 2021.3.16f1 LTS and Unity XR system with ASA 2.14.

I noticed that some developers have been facing the exact same problem as reported here: https://learn.microsoft.com/en-us/answers/questions/1414723/azure-spatial-anchors-are-not-successfully-created

I tried the suggested solutions, and they all failed.

So, then I went to the associated script (Anchor Module Script) of the create anchor button, and it looks like there are two warnings, as shown here in the picture:

User's image

I investigated the problem. One of the suggested solutions is to do the following:

Replace this code:

 yield return www.SendWebRequest();
        if (www.isNetworkError || www.isHttpError)
        {
            Debug.Log(www.error);
        }

By the following:

yield return www.SendWebRequest();
        if (www.UnityWebRequest.result == UnityWebRequest.Result.ConnectionError || www.result == UnityWebRequest.Result.ProtocolError)
        {
            Debug.Log(www.error);
        }

So I did so, and now I got another major error: Severity Code Description Project File Line Suppression State Error CS1061 'UnityWebRequest' does not contain a definition for 'UnityWebRequest' and no accessible extension method 'UnityWebRequest' accepting a first argument of type 'UnityWebRequest' could be found (are you missing a using directive or an assembly reference?)

So, to solve the error, I replaced (www.UnityWebRequest.result == UnityWebRequest.Result.ConnectionError ) with this (www.result == UnityWebRequest.Result.ConnectionError )

This solved the error, but it still same issue,i.e., the application crashed every time I created an anchor. Please, any help? Any suggestions?

Your help is immensely appreciated!

Please, any help? Any suggestions?

Your help is immensely appreciated!!

Azure Spatial Anchors
Azure Spatial Anchors
An Azure service that is used to build immersive three-dimensional applications and experiences that map, persist, and restore content or points of interest at real-world scale.
88 questions
HoloLens Development
HoloLens Development
HoloLens: A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.Development: The process of researching, productizing, and refining new or existing technologies.
400 questions
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