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My billing invoice is locked

Chang YUTING 0 Reputation points
2024-03-04T13:08:03.6866667+00:00

My billing invoice is locked and I can't pay bill. How to pay the old bill so I can use Azure service continuously.

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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SwathiDhanwada-MSFT 18,466 Reputation points
    2024-03-05T04:56:37.38+00:00

    @Chang YUTING Thanks for reaching out. Regrettably, inquiries pertaining to billing information cannot be addressed on community forums. All Azure customers have access to billing and subscription management support. Kindly contact our support team for assistance by creating support ticket.

    If you have any issues, while raising the support ticket, do let me know and I will guide you accordingly.