Unable to change SharePoint site address

Question

Hello 

 

Please i need your help on this issue.

 

I am unable to change the site address, getting the message that the site address is already in use, however I can't find any other site using this address (the sitename has been used before however the old site has been removed several months ago)

Answer 1

Hi @IniobongNkanga-8038,

Thank you for posting in this community.

1.Please go to your SharePoint Admin center to check if there is a deleted site in the deleted sites. The deleted site will be put into the recycle bin first to prevent you from deleting sites by mistake. You can choose to delete the site permanently. Clear your browser cache and try creating the site again.

2.If your permanent delete button is in the disabled state, you can try to force a delete using SharePoint Online Management Shell.

Connect-SPOService -Url https://contoso-admin.sharepoint.com 
$DeletedSiteCollURL = "https://contoso.sharepoint.com/sites/May"
#Remove Deleted SharePoint Online Site Collection permanently
Remove-SPODeletedSite -identity $DeletedSiteCollURL -Confirm:$false

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