Guest user cannot access a site.

Question

Hello 

Please i need your help on this issue.

A guest cannot access a site. 

It is happing for just one guest user when trying to access a site.

This is the error message:

Answer 1

Hi @IniobongNkanga-8038 ,

There are many reasons for this, please try the following methods to troubleshoot this issue:

Switch to another browser, use in-private mode or clear the browser cache and try visiting the link again to see the result.

Switch to another machine/device, or switch to another network.

Check if your account has been accidentally deleted from their organization catalog.

Here are some articles you can refer to: SharePoint Online Troubleshooting: We're sorry, sign-in isn't working right now. But we're on it! Please try again later.

We’re sorry, sign-in isn’t working right now (Fix SharePoint error).

Please follow the above methods and if the problem persists, please let us know the results of your attempts.

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