Reschedule Dp-600 exam problem from onVue link

Question

Good Day,

I had scheduled to write my Dp-600 today, but, there was an identity issue during the check-in routine. I was asked to

reschedule through a link on the onVue Exam website within 2 hours. Unfortunately, almost 2 hours now, have not been able to reschedule because the link on the Pearson website didn't grant me access to my Microsoft Learns account.

Session number 386 094 718 and Case #11424308

I would appreciate it if you can help.

Thanks for your usual promp

t response.

Answer 1

Contact the vendor directly - https://home.pearsonvue.com/Contact-Us.aspx

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hth

Marcin

Answer 2

Hi,

You can try to get the Pearson VUE support:

1. Chat Support:
   • Visit Pearson VUE’s OnVUE Help Page and click on the “Let’s Chat!” icon to connect with a chat support representative.
2. Phone Support:
   • You can reach Pearson VUE customer service by phone:
   • Toll-free: 877-551-7587
   • Toll: 1-312-312-5310
   • Phone support is available Monday to Friday, from 7:00 a.m. to 7:00 p.m. (local time).
   • Additional regional phone numbers are also available on the OnVUE Help Page.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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