how to fix hpc 2019 update 2 error code 20002. unkown error

Question

during installation of component microsoft hpc pack 2019 server components cannot be installed with error code 20002. unkown error.

• no log files get generated so theres no way to troubleshoot this

i have standard sql 2019 on the environment as i dont want to use sql express

Answer 1

Hello Julijus Streckis,

Thank you for posting your query here!

Can you please try to run the “CleanFabric.ps1” script. This has resolved installation issues for many users.

If the error persists after cleaning the fabric, you may try and check for error details in the chainer.txt file. You can navigate to c:\Windows\Temp\HpcSetupLogs\HPCSetupLogs-xxxxxx-xxxx and examine the chainer.txt file.

Also, please ensure that the SQL Server instance is running and accessible.

You may refer to a similar issue posted here: https://learn.microsoft.com/en-us/answers/questions/695334/failed-to-install-hpc-pack-2019-refreshed-unknown

Do let us know if you have any further queries. I’m happy to assist you further.

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