Issue in connecting cognitive service to communication

Question

I am trying to connect azure cognitive service to communication service. Followed the tutorial in mic learn for the process.

I have subscribed a phone number in communication service resource, created a webhook link. Any calls made to the number is being received to the webhook, I am able to answer the call. But, while recognizing the audio stream once the call has been connected, I am facing the error below :
"403 Action failed due to a forbidden request to Cognitive Services. Please check your subscription status and ensure it is active"
cognitiv service endpoint I mentioned is https :// resourcename. cognitiveservices.azure. com/

call_automation_client.answer_call (call_context, CALL_ANSWERED_URL,cognitive_services_endpoint=COGNITIVE_SERVICE_ENDPOINT)

Any solutions ?? Anything did I miss ?

Answer 1

I believe the issue is related to 1) Creating a Managed Identity for Azure Communication Services, and 2) link ACS with Cognitive Services. In the navigation pane on the left, create a link between ACS and the defined Azure AI Services. One issue is that you can create "Speech Services" or recently renamed to "Azure AI Services". I choose AI Services as I may also use the other "Cognitive Services" that are under the umbrella of "Azure AI Services".

My issue is a random (?) time-out issue with Azure AI Text to Speech. One call works, and the next call, I get a timeout.