Ubuntu 19.10 Teams login not working

Dentharg 1 Reputation point
2020-03-23T09:42:08.103+00:00

I've recently installed Ubuntu 19.10 and Teams using apt as per instruction.

However when I run it I am unable to log in:
* first it shows broken login screen
* 5461-screenshot-2020-03-23-104024.png

  • after a while it shows a completely white rectangle and in task bar is "checking your credentials".
Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
457 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor
    2020-03-24T02:10:31.72+00:00

    Hi Dentharg-5730!
    Does this issue persist all the time?
    Can you log in normally in Teams Web client?
    Please check if you can see a status code (In the bottom left corner of the window). Generally, different status code has different troubleshooting action, you can check the following link:
    https://support.office.com/en-us/article/Why-am-I-having-trouble-signing-in-to-Microsoft-Teams-a02f683b-61a3-4008-9447-ee60c5593b0f

    0 comments No comments

  2. Dentharg 1 Reputation point
    2020-03-24T13:50:48.223+00:00

    Hello!

    • The issue is constant and persisting
    • I can work fine in Teams Web client (in Google Chrome everything works)
    • Unfortunately I cannot see the status code because it is simply a completely white rectangle
    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.