Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
4,808 questions
Request to restore access to an account due to changed of phone number.
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Wojciech Baszkiewicz
0
Reputation points
I am a user of a microsoft partner center and i wanted to renew my subscription but due to change of phone number i cannot get access to my account. What should I do in this situation or from where should I seek help?
Visual Studio
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
913 questions
{count} votes
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ALI Mrehach 5 Reputation points2024-06-25T07:37:30.5233333+00:00 If you dont have another MFA option set ( like authenticator app or email ) you should ask another admin to update your profile with the new phone number or device.
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Wojciech Baszkiewicz 0 Reputation points
2024-06-25T07:44:26.0566667+00:00 The problem is that there is no another admin account set.
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Junjie Zhu - MSFT 16,391 Reputation points Microsoft Vendor2024-06-26T06:21:02.0666667+00:00 Welcome to Microsoft Q&A!
For your scenario, please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.
Thank you.
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