Some applications fail to install from task sequence

ritmo2k 806 Reputation points
2024-07-03T20:49:09.28+00:00

A couple of current branch updates ago, I started getting random errors with applications set to install within a task sequence during an OSD. The error on the client indicated error 0x87d00267 (Download failed).

Oddly, I could manually install the same applications after the OSD was completed by logging into the host and executing the Software Center.

Has anyone experienced this and have insight, or know what logs to review?

Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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Microsoft Configuration Manager
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  1. stephon110 150 Reputation points
    2024-07-26T21:57:14.22+00:00

    It sounds like you’re encountering issues with application installations during the Operating System Deployment (OSD) process. Here’s a brief response to address this issue:


    "Yes, I’ve seen similar issues before. The error code 0x87d00267 usually indicates a problem with downloading the application content during the task sequence. Here are some steps and logs to review:

    1. Review Logs:
      • SMSTS.log: Check the SMSTS.log file on the client machine for detailed information about the failure. This log is located in the C:\_SMSTaskSequence\Logs\Smstslog directory.
      • AppEnforce.log: This log in C:\Windows\CCM\Logs provides details about application deployment and can help identify if there are issues with the content or deployment settings.
    2. Check Distribution Points: Ensure that the distribution points are properly updated and that the content is available and accessible.
    3. Content Location: Verify that the content is correctly distributed to the distribution points and that there are no network issues affecting the download.
    4. Review Task Sequence: Double-check the task sequence settings and ensure that the application deployment steps are configured correctly.
    5. Update Client: Make sure the Configuration Manager client is up-to-date and properly functioning.

    If the problem persists, reviewing these logs and settings should provide further insights into the issue. Let me know if you need more detailed troubleshooting steps!"


    This response offers actionable steps and relevant logs to investigate the issue further.

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