Notifications

Question

Hi All,

Many of my Mac users are facing issues after upgrading to the latest version of Teams. Users say that they are not receiving notifications. I have told them to follow the steps below, but the issue persists: Please guide me.

Go to System Preferences → Notifications & Focus, and under App Notifications, select Microsoft Teams (work or school).Switch the Allow notifications toggle to turn on notifications.

Answer 1

Hi @Rising Flight

We apologize for the inconvenience.

Please enable message notifications in Teams settings >> Notifications and activity.

If the problem is still not solved after enabling, please try clearing the Teams desktop client cache.

If the above method does not work, the problem may be a temporary bug in Teams. Please contact the administrator to report the problem in the M365 admin center.

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