WMI query stuck 20 min and cancel for timeout

Question

Hi to all,

I have opened another thread with similar topic but I think is a Windows question not SCCM...

I have some devices with this error. When we try to do this query:

SELECT __CLASS, __PATH, __RELPATH, Caption, Description, InstallDate, InstallState, Name, Status FROM Win32_OptionalFeature

The WMI stuck in progress but never finish.

If I try to do it from powershell:

Error eventviewer:

Id = {2BA92613-D106-0014-FF4A-AB2B06D1DA01}; ClientMachine = XXXXX; User = XXXXX\XXXX; ClientProcessId = 12048; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : select * from Win32_OptionalFeature; ResultCode = 0x80041032; PossibleCause = Throttling Idle Tasks, refer to CIMOM regkey: ArbTaskMaxIdle

This is a 20 minutes timeout ... Normally in powershell...

But the question is ... Why I'm getting this timeout? I run this query in others computers and work fine.

How can I solve this?

I try to recreate the WMI but no luck...

I open the class and works fine. Try to validate consistence and it's OK...

I don't know what more can I do ...