Restore deleted files or folders in OneDrive

Question

Hello 

Please i need your help on this issue. 

We are unable to restore a files under OneDrive.

Answer 1

Hi @Iniobong Nkanga,

You could recover deleted files and folders from the OneDrive recycle bin.

And there is some note for the recycle bin:

• Deleted online-only () files will not appear in your computer's Recycle Bin or Trash.
• If you get an email or notification saying "[Folder name] was removed from your OneDrive" it means that a shared folder was deleted. You will not be able to restore or recover a folder shared with you. If you shared a folder with other people and they deleted its contents, you can find the contents in your recycle bin.
• If you're signed into OneDrive with a Microsoft account, items in the recycle bin are automatically deleted 30 days after they're put there.
• If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.

Here is the document for reference

https://support.microsoft.com/en-us/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f

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