check the spelling of the name there might be a problem with your network , try to identify and resolve network problem

Mohammed Ahmed 20

I have enabled Point-to-Site connectivity to a virtual network in my Azure environment. I am able to remotely connect to the VPN tunnel and can ping the private address of the Azure virtual machine. I can also RDP into the server. The problem is that I am not able to access file shares. On this virtual network we also have a site-to-site vpn up so that the office can access the server. The site-to-site is working fine. The users can access the shared folders, query DNS, and authenticate against AD. Does anyone have any idea why ICMP and RDP would work over the point-to-site VPN but file share browsing would not? I have confirmed that DNS is resolving correctly.

i am not able to access files on cloud using wifi after connected azure vpn point to site

if i use office network i am able to access files folder on the cloud

Mohammed Ahmed 20 Reputation points

2024-07-23T06:33:33.4466667+00:00

if i am trying to access using private ip address like \10.0.1.4 so error is showing.

if am trying to access using hostname also same error is showing.

from on prem network i am able to access through ip address \10.0.1.4 and hostname

Same issue is there
Mohammed Ahmed 20 Reputation points

2024-07-23T06:37:13.0333333+00:00

we are not getting clarification on it, please clarify this answer
Mohammed Ahmed 20 Reputation points

2024-07-23T06:38:54.3766667+00:00

if i am trying to access using private ip address like \10.0.1.4 so error is showing.

if am trying to access using hostname also same error is showing.

from on prem network i am able to access through ip address \10.0.1.4 and hostname

Same issue is there
Mohammed Ahmed 20 Reputation points

2024-07-23T06:39:27.7766667+00:00

if i am trying to access using private ip address like \10.0.1.4 so error is showing.

if am trying to access using hostname also same error is showing.

from on prem network i am able to access through ip address \10.0.1.4 and hostname

Same issue is there
Mohammed Ahmed 20 Reputation points

2024-07-23T06:42:48.7533333+00:00

(\10.0.1.4) using this ip address from on prem network i am able to connect

(\10.0.1.4) uisng this ip address and hostname from Wi-Fi to cloud i am not able to connect to share folder
KapilAnanth-MSFT 46,681 Reputation points Microsoft Employee

2024-07-23T08:06:08.07+00:00
@Mohammed Ahmed ,

Can you share the exact error message while using private ip address

A screenshot would do

Also, may I ask what is the authentication method you are using with P2S Clients?
Mohammed Ahmed 20 Reputation points

2024-07-23T08:31:19.2633333+00:00

below mentioned error while accessing files from the cloud using Wi-Fi

certificate authenticate method we use while accessing files using wifi from home to cloud
Mohammed Ahmed 20 Reputation points

2024-07-23T11:30:35.36+00:00

Actually, when user try to access cloud folders using wifi from home and mapped network drive it gets connected

again, user try to access cloud folders using office network drive and show mapped network drive got disconnected

overall when user mapped network drive from home using wifi and change the network like office network mapped network drive gets disconnected
KapilAnanth-MSFT 46,681 Reputation points Microsoft Employee

2024-07-23T11:35:27.47+00:00

@Mohammed Ahmed ,

Correct, and this should be the expected behavior as a user moves across networks.

From P2S perspective, File shares are supported as long as the authentication is correct.

1 answer

KapilAnanth-MSFT 46,681 Reputation points Microsoft Employee

2024-07-22T03:15:04.01+00:00
@Mohammed Ahmed ,

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

When you say you are not able to access file servers,

Do you use the DNS Name of the FileServerVM or it's Private IP Address from P2SClient (local laptop) ?

In the working scenario, i.e. S2S, are you using DNS Name of the FileServerVM or it's Private IP ?

Because, P2S Clients by default don't get the DNS resolution for Azure hosted VMs.

You can leverage the "Add DNS suffixes" and "Add custom DNS servers" configuration from the P2S client configuration file to forward DNS queries to Azure

However, this requires you have a custom Azure Hosted DNS or a Private Resolver present in the VNET.

Hope this helps.

Cheers,

Kapil
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Mohammed Ahmed 20 Reputation points

2024-07-23T06:23:38.14+00:00

if i am trying to access using private ip address like \10.0.1.4 so error is showing.

if am trying to access using hostname also same error is showing .

from on prem network i am able to access through ip address \10.0.1.4 and hostname

KapilAnanth-MSFT 46,681 Reputation points Microsoft Employee

2024-07-23T11:03:56.5333333+00:00

@Mohammed Ahmed ,

If you are using certificate authentication, then it is possible that the Fileshare is expecting some sort of user authentication.

I did a lab and I was able to achieve this using certificate authentication.

Make sure the File share is configured to be accessed by everyone (or the appropriate user whose credentials you are gonna use)

Right Click on the folder, Sharing Tab and click "Share" and assign Read/Write to Everyone

From the P2S Device,

Go to "This PC"

Click on the three dots and select "Map Network Drive"

And select "Connect using different credentials"

When prompted, enter the UserAccount and password who has permission over the "folder" (from Step1)

Cheers,

Kapil

Mohammed Ahmed 20 Reputation points

2024-07-23T11:11:34.08+00:00

I tried this sort of steps, and it worked but if user connect on prem network that time mapped network drive gets disconnected and we have to reconnect this drive again.

KapilAnanth-MSFT 46,681 Reputation points Microsoft Employee

2024-07-23T11:24:36.7+00:00

@Mohammed Ahmed ,

This is expected as you move across networks.

When a user connects to a different network, the P2S is going to disconnect and any connections established with the P2S Client will also terminate.

Kindly let us know if this helps or you need further assistance on this issue.

Thanks,

Kapil

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