Why are support on microsoft is so poor.

Sriraman Nadar 0 Reputation points
2024-07-22T15:13:48.8966667+00:00

Hi I am trying to contact intune team for an unrrgent issue but none of them appear to be reachable. Case 2407220030007443

Case 2407220030007443 no reolution for this issue and if i ask them they will say apologize.

And nothing works

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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  1. Rudy Ooms 611 Reputation points MVP
    2024-07-22T18:03:57.8333333+00:00

    Maybe we could help you out.. but i don't have access to your support tickets :) ...

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  2. Max Stein 0 Reputation points Microsoft Employee
    2024-08-15T23:36:01.0066667+00:00

    Hi @Sriraman Nadar , thanks for flagging and we're sorry for your recent support experience. Please know that we have flagged your support request internally and are happy to hear our support folks was able to connect with you and you were able to resolve the issue.

    If there's anything we can do for next time, feel free to share direct feedback to our support management team via your support request, or if you need any assistance for next time, feel free to reach out to our team out on X: @IntuneSuppTeam. Thanks!

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