“Unable to Establish SSH/RDP Connection to Virtual Machine on Azure

Question

“Unable to Establish SSH/RDP Connection to Virtual Machine on Azure

Wilson Bezerra 0

I am experiencing issues connecting to my Azure Virtual Machine (trappusvm) using SSH and RDP. The VM is running Windows Server 2022 Datacenter with a Public IP of 20.161.25.20, and I’ve configured NSG inbound rules to allow traffic on ports 22 (SSH) and 3389 (RDP).

Despite this, I cannot establish a connection from my iPad (using the Termius app for SSH). The connection consistently fails with a timeout error. Here’s what I’ve done so far:

Rebooted the virtual machine
Verified the NSG inbound rules
Checked the VM’s status, which shows as running in the portal

Thank You

(moderator removing personal information)

wilson

Iufor 0 Reputation points

2024-10-25T11:35:59.0266667+00:00

Hi, Wilson
you've taken some solid steps to troubleshoot your connection issue. Here are a few additional things to check:

Public IP Configuration: Ensure that the public IP address is correctly associated with your VM.

Firewall Settings: Verify that the Windows Firewall on the VM allows inbound traffic on ports 22 and 3389.

Network Security Group (NSG): Double-check that the NSG rules are properly applied to the correct network interface or subnet.

Connection Method: Try using a different device or a different SSH/RDP client to rule out app-specific issues.

VM Extensions: If possible, check for any VM extensions or configurations that might be blocking access.

If the issue persists, you may want to check the Azure Activity Log for any alerts or issues related to the VM.
Lijitha B 515 Reputation points Moderator

2024-10-28T12:28:30.6666667+00:00

Hi Wilson Bezerra,

Just checking in to see if you have got a chance to see the comment posted in resolving the issue. If you have any further updates on this issue, please feel free to reach out!
Lijitha B 515 Reputation points Moderator

2024-10-29T14:30:33.3666667+00:00

Hi Wilson Bezerra,

I'm just checking to see if you've got any resolution on the given above. Please let us know if you need any assistance.

1 answer

Your answer

Iufor 0 Reputation points

2024-10-25T11:35:59.0266667+00:00

Hi, Wilson
you've taken some solid steps to troubleshoot your connection issue. Here are a few additional things to check:

Public IP Configuration: Ensure that the public IP address is correctly associated with your VM.

Firewall Settings: Verify that the Windows Firewall on the VM allows inbound traffic on ports 22 and 3389.

Network Security Group (NSG): Double-check that the NSG rules are properly applied to the correct network interface or subnet.

Connection Method: Try using a different device or a different SSH/RDP client to rule out app-specific issues.

VM Extensions: If possible, check for any VM extensions or configurations that might be blocking access.

If the issue persists, you may want to check the Azure Activity Log for any alerts or issues related to the VM.
Lijitha B 515 Reputation points Moderator

2024-10-28T12:28:30.6666667+00:00

Hi Wilson Bezerra,

Just checking in to see if you have got a chance to see the comment posted in resolving the issue. If you have any further updates on this issue, please feel free to reach out!
Lijitha B 515 Reputation points Moderator

2024-10-29T14:30:33.3666667+00:00

Hi Wilson Bezerra,

I'm just checking to see if you've got any resolution on the given above. Please let us know if you need any assistance.

Answer 1

Lijitha B 515 Moderator

Hi Wilson Bezerra,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

I don't believe ssh is setup by default for windows. you want to establish the connection then go through the steps provided in the documentation. OpenSSH for Windows.

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it."

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“Unable to Establish SSH/RDP Connection to Virtual Machine on Azure

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