"Hi, I'm trying to sign up for an Azure free account, but my card verification fails. It says, 'Your bank couldn't authorize this payment method.' My card is active and valid. Can you help me resolve this issue?"

Question

"Hi, I'm trying to sign up for an Azure free account, but my card verification fails. It says, 'Your bank couldn't authorize this payment method.' My card is active and valid. Can you help me resolve this issue?"

E2K21206548@ms.pict.edu sharayu@22 0

Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-24T10:02:20.09+00:00
Hello ******@ms.pict.edu sharayu@22,

For your information - The following credit cards are accepted:

VISA

American Express

Mastercard

Also please ensure the following:
make sure you have a valid payment method and there are no blocker from your bank.

Double check your card details entered and its validity.

Check whether international transaction is allowed on this card, if yes then verify the limit (In most scenarios this is the main cause of the error). You may check it through your bank's net banking application.

And try different card or browser.

Please feel free to reach out to us if you have any concerns.

Thanks
Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-25T10:12:02.7466667+00:00

Hello ******@ms.pict.edu sharayu@22,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-26T07:11:22.4833333+00:00

Hi ******@ms.pict.edu sharayu@22,

I would like to check if the issue has been resolved? or if you need any assistance, Please feel free to let us know, as we are always here to help.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.

Your answer

Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-24T10:02:20.09+00:00

Hello ******@ms.pict.edu sharayu@22,

For your information - The following credit cards are accepted:

VISA

American Express

Mastercard

Also please ensure the following:
make sure you have a valid payment method and there are no blocker from your bank.

Double check your card details entered and its validity.

Check whether international transaction is allowed on this card, if yes then verify the limit (In most scenarios this is the main cause of the error). You may check it through your bank's net banking application.

And try different card or browser.

Please feel free to reach out to us if you have any concerns.

Thanks
Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-25T10:12:02.7466667+00:00

Hello ******@ms.pict.edu sharayu@22,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Vinod Pittala 4,500 Reputation points Microsoft External Staff Moderator

2025-03-26T07:11:22.4833333+00:00

Hi ******@ms.pict.edu sharayu@22,

I would like to check if the issue has been resolved? or if you need any assistance, Please feel free to let us know, as we are always here to help.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.

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"Hi, I'm trying to sign up for an Azure free account, but my card verification fails. It says, 'Your bank couldn't authorize this payment method.' My card is active and valid. Can you help me resolve this issue?"

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