Redeem points.

Question

Hello everyone,

I have an American Xbox and an American Xbox account. I am currently on vacation in Germany (3 months).

I would like to redeem points for a 3 Month Xbox Game Pass Ultimate code. If I do it while being here in Germany, will I still be able to use the code on my US Xbox account when I get back home or will I need to create a European account?

Thank you!

Answer 1

Hi there, M! This is Marc. Thank you for reaching out to the community.

Microsoft Rewards codes (including Game Pass) are often region-locked. This means:

• If you redeem a code generated in Germany, it might only work on accounts or consoles with a European region setting.

Try these steps and see if it works.

1. Visit: https://account.microsoft.com/profile and ensure your country/region is set to United States before redeeming any code.
2. Redeem through a U.S. Rewards site: Use https://rewards.microsoft.com and confirm it’s serving the U.S. version (not redirected to DE or EU).
3. Use a VPN if needed: If the site forces a regional redirect, you may use a secure VPN set to the U.S. to complete the redemption.

As long as you redeem the reward through your U.S.-based Microsoft account, you’ll be able to use it just fine when you return home.

Let me know how it goes.

Best regards,