Printer disapears from printer folder, error 0x000000a4

Question

installed drivers for Kyocera FS C1020MFP PCL6 printer. After a time printer disapears from printer folder and when I try to add printer "Windows can't open add printer. Operation could not be completed error 0x000000a4. Need to "restart" to bring printer back.

Using Windows Vista Home Premium

Answer 1

Hi Edzu,

Thank you for visiting Microsoft Answers.

·         Which version of Windows Vista is installed on your computer?

·         Is your printer connected to any network or home group?

·         How is the printer connected to the computer?

·         Have you restarted the computer after installing the drivers of the printer?

Method 1

Run the “Fix it” tool from the link given below. It will automatically diagnose and repairs problems with printing, installing a printer.

Troubleshoot printer problems

http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-printer-problems

Method 2

Check if the status of print spooler service is started. To do this, follow these steps:

1.       Double-click Services.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2.       Right-click the Print Spooler service, and then click Properties.

3.       On the General tab, next to Startup type, make sure that Automatic is selected.

4.       If the service is not already running, under Service status, click Start, and then click OK.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Method 3

Download and install the latest printer drivers from manufacturer’s website.

http://usa.kyoceramita.com/americas/jsp/Kyocera/download\_center.jsp

Method 4

If the printer is connected through USB, try to connect the printer to some other USB port and check if that helps.

Link to refer:

http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-network-printer-problems

Hope the information helps. Please post back and let us know.

Debleena S

Answer 2

the same issue is came in windows 7 pro. 64 bit compaq laptop , and fixed after restart the device, what is the exact issue . 

Answer 3

Seems the easiest way to get around this is to start up a command prompt as an administrator (using the Run As Adminsitrator option on the right click menu). The run net stop spooler, you may get a timeout error on this but once you run the net start spooler this should return with a success message, then go to your printers folder and hit F5 to refresh (if it's already open) and your printers should have magically reappeared.

Hope this helps

Gavin McB