Problem with LinkedIn app using the Authenticator app

Question

Problem with LinkedIn app using the Authenticator app

VeritasEternum 36

At the moment I am unable to login to my LinkedIn app using the Authenticator app. My Authenticator app presents eight (8) digits for the code, not six (6) digits as it used to. When I paste the 8 digit Auth.App code into the LinkedIn app, it only shows six (6) digits. Can anyone help me?

Elbon 1 Reputation point

2021-01-28T00:31:48.96+00:00

I have the same issue
Michael Ammentorp 11 Reputation points

2021-02-26T10:08:24.203+00:00

Very well - But what it you no longer have access to your Desktop LinkenIn solution?
SUMANTO PAL 1 Reputation point

2021-06-03T17:34:14.037+00:00

Did you able to solve this issue?
Guy Cruls 11 Reputation points

2021-10-18T11:03:34.05+00:00

I have the same problem.
M Stanton 1 Reputation point

2021-11-15T00:15:19.91+00:00

Same. It's infuriating I cannot get access to my linked in any longer!
SEKEB-6966 1 Reputation point

2021-11-15T21:49:35.18+00:00

Wondering if you found a resolution? I am not able to get a LinkedIn QR code from my desktop or mobile because I cannot sign in. I was set up with 2 step verification for a LinkedIn Recruiter account and when I left my job I did not disable that feature. Now I am trying to add my personal LinkedIn account to MS Auth and I need a QR or other code and I don't know what to do.
shariful sumon 0 Reputation points

2023-06-10T10:49:58.2966667+00:00

I have same problem. It create problem to open my very old LinkedIn profile.

Please help me...
Anita W 0 Reputation points

2025-03-14T20:26:40.37+00:00

I have the same problem on the computer and on my mobile phone. The suggestion would work if I could get into my LinkedIn account. I set up the Authenticator feature, and I was able to log into my account for a certain period. Then LinkedIn disappeared from my Authenticator. I did not delete it. Copilot says to contact LinkedIn. In order to contact LinkedIn, you have to log into your LinkedIn account. This is does not make sense: You have to log into your account to get assistance for not being able to log into your account. I'd cancel my LinkedIn account, but I have to log into my account to do that.

3 answers

Your answer

Elbon 1 Reputation point

2021-01-28T00:31:48.96+00:00

I have the same issue
Michael Ammentorp 11 Reputation points

2021-02-26T10:08:24.203+00:00

Very well - But what it you no longer have access to your Desktop LinkenIn solution?
SUMANTO PAL 1 Reputation point

2021-06-03T17:34:14.037+00:00

Did you able to solve this issue?
Guy Cruls 11 Reputation points

2021-10-18T11:03:34.05+00:00

I have the same problem.
M Stanton 1 Reputation point

2021-11-15T00:15:19.91+00:00

Same. It's infuriating I cannot get access to my linked in any longer!
SEKEB-6966 1 Reputation point

2021-11-15T21:49:35.18+00:00

Wondering if you found a resolution? I am not able to get a LinkedIn QR code from my desktop or mobile because I cannot sign in. I was set up with 2 step verification for a LinkedIn Recruiter account and when I left my job I did not disable that feature. Now I am trying to add my personal LinkedIn account to MS Auth and I need a QR or other code and I don't know what to do.
shariful sumon 0 Reputation points

2023-06-10T10:49:58.2966667+00:00

I have same problem. It create problem to open my very old LinkedIn profile.

Please help me...
Anita W 0 Reputation points

2025-03-14T20:26:40.37+00:00

I have the same problem on the computer and on my mobile phone. The suggestion would work if I could get into my LinkedIn account. I set up the Authenticator feature, and I was able to log into my account for a certain period. Then LinkedIn disappeared from my Authenticator. I did not delete it. Copilot says to contact LinkedIn. In order to contact LinkedIn, you have to log into your LinkedIn account. This is does not make sense: You have to log into your account to get assistance for not being able to log into your account. I'd cancel my LinkedIn account, but I have to log into my account to do that.

Answer 1

Qihan Liu 3,116 Student Ambassador Volunteer Moderator

Hi.

In your Microsoft Account security settings, add the TOTP method, but select "set up a different Authenticator app".

User's image

Then, scan the code using Authenticator or a third-party TOTP app.

You should get a 6-digit code.

0 comments

Answer 2

BrianHU 1

I had great luck with this website after asking for help on twitter

https://www.linkedin.com/help/linkedin/ask/tsvlo

BrianHU 1 Reputation point

2021-12-24T18:35:53.41+00:00

It opened a case with LinkedIn and I was able to access my account
Tad Osborn 1 Reputation point

2022-05-30T15:54:06.93+00:00

Thank you! Google search to find help seems better than their stupid linkedin website support pages. Why don't they put this request form on their support pages? They are going OUT OF THEIR WAY to avoid being pestered by their own customers. LAME.

Answer 3

Elbon 1

@VeritasEternum

I've figured out a solution and can now get back in to LinkedIn on my phone.

To use authenticator you need to add LinkedIn as an account. For this to work though, you need to scan a QR code. I couldn’t find the QR code so figured out this alternative:

Go to your LinkedIn account on desktop
Click ‘me’ under your profile picture in top right, then ‘settings & privacy’
Select ‘Account access
Open, ‘2 step verification’
Click ’recovery codes’ (you’ll need to enter your LinkedIn password to see these
Now go to the LinkedIn app on your phone. Instead of entering a code from authenticator, elect the option to use codes
Enter you of the recovery codes from LinkedIn on your desktop

DJ 0 Reputation points

2023-05-16T13:12:35.68+00:00

I went to my desktop and the same thing, so I can't get into my account from any device.

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Problem with LinkedIn app using the Authenticator app

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