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Please help me, new in using Remote Desktop

Roy Malicdem 1 Reputation point
2020-05-26T19:29:27.22+00:00

Request Id: 59bac470-6f34-46a3-8e97-b8742afb0100

Correlation Id: 459bac6b-3c8d-412d-95bd-6e244ce4576b

Timestamp: 2020-05-26T19:20:17Z

Message: AADSTS50020: User account 'MY EMAIL' from identity provider 'live.com' does not exist in tenant 'MS Azure Cloud' and cannot access the application 'fa4345a4-a730-4230-84a8-7d9651b86739'(Windows Virtual Desktop Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Manu Philip 18,686 Reputation points MVP
    2020-05-26T19:46:13.573+00:00

    Hello @Roy Malicdem ,

    If you are trying to provide an eternal user access to the virtual desktop published in your directory , you would need to first add the external user as a microsoft Account / live ID in your tenant .

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu

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