10016 DistributedCOM Error causing unexpected shutdowns with no BSOD and no dump files.

Question

Hi iv been having a lot of problems with my computer.

I keep having unexpected shutdowns due to a 10016 DistributedCOM Error in event viewer.

The computer will shutdown suddenly with no warning then will get stuck in a boot loop resetting every time it gets to the ASUS splash screen until i unplug at the mains and drain power out by holding the power button on the front down for a bit.

Here is a report from EventViewer 

- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

- <System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2018-12-25T22:10:52.152514200Z" />

<EventRecordID>4917</EventRecordID>

<Correlation />

<Execution ProcessID="996" ThreadID="472" />

<Channel>System</Channel>

<Computer>DESKTOP-619A4IS</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Launch</Data>

<Data Name="param4">Windows.SecurityCenter.WscDataProtection</Data>

<Data Name="param5">Unavailable</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">SYSTEM</Data>

<Data Name="param8">S-1-5-18</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

Please  would love some help at this stage asits been going on for a while, thank you, merry christmas!

Answer 1

The answers given presume a high level of ability and seem time consuming to execute. It begs the question of whether technology is improving our lives, or just changing what we spend so much time doing.

Answer 2

Hi, thank you so much for your speedy reply

4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")

I get this far but see no clear option to change the owner to Administrators group.

Thank you.

Answer 3

Check for updates on Intel Management Engine Interface driver from the manufacturer website.

Let us know how that goes.

Hi, just to update i disabled fastboot and then it crashed.

When i rebooted the machine it took ages for anyting to be displayed on screen and when it did it a dos looking page explaining i had no keyboard and to press f1 for setup.

I unplugged then replugged my keyboard and it was recognised, i went in to setup, put everything on defaults and saved changes/reset machine.

I rebooted then we i checked fastboot had been reactivated, so i deactivated it, shutdown and then rebooted. Fatboot is now still deactivated since starting back up. 

In reliability history a critical event is now showing up for this past crash, which is 

Description

Faulting Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe

Problem signature

Problem Event Name: MoBEX

Package Full Name: Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy

Application Name: praid:App

Application Version: 10.0.17763.1

Application Timestamp: 5b9c8bd8

Fault Module Name: Windows.UI.ActionCenter.dll

Fault Module Version: 10.0.17763.194

Fault Module Timestamp: 5c061bbd

Exception Offset: 000000000008fbaf

Exception Code: c0000409

Exception Data: 0000000000000007

OS Version: 10.0.17763.2.0.0.256.48

Locale ID: 2057

Additional Information 1: fae1

Additional Information 2: fae12277fb8cd050c5f9b6bc1f5cb098

Additional Information 3: 8ec3

Additional Information 4: 8ec3f5f89bd020f81b292aa6ea8befcb

Extra information about the problem

Bucket ID: 25c38c2333de2a644c1c73bc5c1a00ef (2025621185246134511)

Here are my updated system logs since this last crash

https://1drv.ms/u/s!Au7qa4wm00VQgeAy-bNOnak-uFmz2A

Thank you.

Answer 4

Try to follow this guide: https://www.kapilarya.com/fix-event-10016-error...

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP, so it is safe.

Answer 5

Hi sneaksby.

Merry christmas!

Try these steps to resolve this Issue (before do registry back up - https://support.microsoft.com/en-us/help/322756... ).

1. Open Regedit
2. Go to HKEY_Classes_Root\CLSID{C2F03A33-21F5-47FA-B4BB-156362A2F239}
3. Right click on it then select permissions
4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")
5. Apply full control
6. Go to HKEY_LocalMachine\Software\Classes\AppID{316CDED5-E4AE-4B15-9113-7055D84DCC97}
7. Right click on it then select permission
8. Click Advance and change the owner to Administrators group
9. Click the box that will appear below the owner line
10. Click Apply and grant full control to the Administrators group
11. Go to Administrative tools
12. Open component services
13. Click Computer, click my computer, then click DCOM
14. Look for the corresponding service that appears on the error viewer [Immersive Shell]
15. Right click on it then click properties
16. Click security tab then click Add User. Add Local Service then apply
17. Tick the Activate local box

After reset device.

Let me know if you have any questions