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I have no on board Wifi and use an EDUP Bluetooth device (Wifi 6 AX900) for my Wifi. For some reason device manager has two Realtek drivers on board, one supposedly working and the other has an error. The one with the error is my Bluetooth device? I can get really good speeds and consistency and then it just drops. I want to fix this but have no clue how. I am an amateur at computers.
Ive tried uninstalling and downloading new drivers - letting windows do its updates but its still an error.
Ive attached a screenshot and hopefully you guys will be able to tell straight away.. Thanks !
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Answer accepted by question author
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Hi ,
Well Alternative solution if you only want bluetooth to work, I'm glad you found a solution you can always count on the Microsoft community have a good week.
Help the community by letting us know whether the answer was useful or not and by submitting an evaluation.
Independent Advisor - Community
Thanks
Followed all the steps and located the .inf file but this is the error I am receiving;
Hi ,
Well, this driver that is giving the error is the Wi-Fi driver. The problem is that since the Bluetooth driver has the same ID, it must have been recognized incorrectly. You can try to solve it by installing the driver manually.
https://www.szedup.com/api/file/download.html?f...
Open the device manager > Realtek Bluetooth that is giving the error > Update Devices > Produce drivers on my computer > Allow me to choose from a list of available drivers on my computer > With disk >
The link I placed is for the Wi-Fi driver along with the Bluetooth. You will extract it and look for the netrtwlanu6.inf file and click OK.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Help the community by letting us know whether the answer was useful or not and by submitting an evaluation.
Independent Advisor - Community
Thanks
Hope this helps
Hi ,
I am Ivan, I will help you with this.
Access device manager in the realtek tab that is displaying the error > properties > details > hardware id take a photo and post it here.
Independent Advisor - Community
Thanks
