Windows 10 setup stuck

Question

So a couple of months ago i got windows 11 and was having some issues with it so I decided to go back to windows 10. The installing and setup went well until it got stuck at this screen. It has been on this screen for 24 hours and it won’t Progress any further. Also the screen isn’t frozen, it just won’t progress.

Answer 1

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

I understand you had trouble rolling Windows Update Rollbak, I'm sorry about that.

I seem to have stuck in the update uninstall process, as 24 hours is a long time for that.

In this case, the only option is to force shutdown so that Windows restarts so we know where it crashed, or if it managed to finish the rollback.

As a last resort, to regain access to Windows again, like Windows 10, you will need to perform a clean install of Windows with an installation USB.

Answer 2

Thanks for the info, I'm really sorry about that, it's a pleasure to be able to try and help you.

Try to apply a Windows reset and please check if the problem persists

Step 1

Create installation media on this computer or other if necessary.

Follow the guidelines on the link below, please:

https://answers.microsoft.com/en-us/windows/for...

Step 2

Configure in your computer's BIOS to start via the USB installation.

***If you have any questions on how to start the USB installation, you can refer to this guide please.

https://www.groovypost.com/howto/bios-uefi-setu...

1. Boot with the Pen Drive;
2. When the installation window appears, click Repair your computer;
3. Click Troubleshooting;
4. Advanced options;
5. Click Restore PC > Choose between "Keep Files" or "Remove All".

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

Hello, appreciate your response.

I can’t really go anywhere on this screen. No options or settings can be opened.

Is there a way for me to get past this?